"Report to Apple" can't be sent. Network settings fine. Why not sending successfully?

[liberti]

Hi. New here. We had a major hacking episode starting in mid-May. Infection that caused us to wipe several devices. Looks like a remote admin issue and it has been hard to feel safe that it's fixed. Running 11.5.1.
Checking for updates daily.

When I try to "Send to Apple" it never sends successfully. Network is reset and all else working fine.

Does Apple just not accept system reports unless there is a crash or kernel panic? How do I find out if my firmware has the correct address for Apple? Because from where I sit, it looks like on more than one device, PC included, we had remote user overriding us and it felt like Pegasus or NSA-grade problem. Persistent, moved across apps, infectious as hell.

I am new to cyber issues like this, it's been a crash seminar for us since May.
Never had a crash, except for my Mom's computer in 1998 right after I warned my son not to mess with it because HE might crash it. Boy was my face red!

Anyone know what's up with "Report to Apple"?

 

[Martyimac]

Hi. New here. We had a major hacking episode starting in mid-May. Infection that caused us to wipe several devices. Looks like a remote admin issue and it has been hard to feel safe that it's fixed. Running 11.5.1.
Checking for updates daily.

When I try to "Send to Apple" it never sends successfully. Network is reset and all else working fine.

Does Apple just not accept system reports unless there is a crash or kernel panic? How do I find out if my firmware has the correct address for Apple? Because from where I sit, it looks like on more than one device, PC included, we had remote user overriding us and it felt like Pegasus or NSA-grade problem. Persistent, moved across apps, infectious as hell.

I am new to cyber issues like this, it's been a crash seminar for us since May.
Never had a crash, except for my Mom's computer in 1998 right after I warned my son not to mess with it because HE might crash it. Boy was my face red!

Anyone know what's up with "Report to Apple"?

I had similar issues. I had to "forget" my network then rejoin fresh. Now working but VERY slow.

 

[liberti]

I had similar issues. I had to "forget" my network then rejoin fresh. Now working but VERY slow.

I'm just wondering if it's a bad address in the root, so it's not connecting, no matter what your network settings are, or if it's that Apple does not need to get massive reports unless they see a kernel panic or crash or something that excites them.
It's a lot to process, and I try to send quite frequently, but I had made a hacking report to the FBI and CISA and can't be sure that they didn't put a remote monitor on my devices.
I wouldn't mind, considering the nature of my report, but I gave them my contact info, they could just ask me for what they need. It's not like I don't know. I contacted them!
I offered to help, I didn't offer to have them snoop on me.
I'm not the one that hacked anyone. I'm the victim.

We are in a hot cyber war, so I am cutting authorities and Apple a lot of slack.

In any case, since updating to 11.5.2 as well as deleting a whole lot of files that somehow migrated into my MacBookPro from unknown link/cloud/sync ....I seem to be having less issues. I might have removed relay files to directories that were allowing further installations of malware on boot up. I hope so anyway. Feels like exploits are being blocked, some processes being shut down effectively.
I am happy with this update.