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3lite

macrumors 6502a
Original poster
Nov 7, 2011
635
29
Not talking about the Genius bar or random hipsters chilling in the Apple store, but to be an engineer/developer/etc. at Apple corporation.

Do they hire a certain race? Do they hire anyone under 25 or fresh graduates?

Anyone know how it goes down at Apple?

And are the Genius Bar employees certified?
 

satcomer

Suspended
Feb 19, 2008
9,115
1,977
The Finger Lakes Region
Most of the Apple Store Geniuses I have seen are from former independent Mac retailers. My old MUG had three people that to become Apple Geniuses after their third party store went belly up.

Plus Apple Geniuses can be hit or miss a lot of times. The older (in their late twenties on up) tend to be the good ones and the younger seem to be dumb as a rock and seem like the type that lived in books but can't do anything good in the real world.
 

Mr Rabbit

macrumors 6502a
May 13, 2013
638
5
'merica
And are the Genius Bar employees certified?

Yes, they have to obtain the Apple Certified Macintosh Technician (ACMT) certification, basically a hardware test combined with a software test, before they are allowed to work on Macs or take Mac appointments. They can be hired into the Genius position but can only assist with non-Mac appointments or apprentice on Mac appointments until they get their ACMT. There is other training in addition to ACMT, along the lines of policies, procedures and customer interaction that they receive as well.
 
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