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Sramp17

macrumors newbie
Original poster
Nov 26, 2017
2
0
my iPhone has been restarting itself for about the past two weeks whenever it decides to. Usually when trying to wake my phone up when it’s been inactive for 20 minutes or so

I try to wake it up and receive a vibrate when I press my home button but the screen remains black. Then after about 10 seconds the apple logo appears as if I did a hard reset. Happens approximately 10-15 times a day

I have an iPhone 8 Plus with most recent updates installed, and would appreciate any help. I contacted apple support and they ran diagnostics remotely and claimed they don’t have a record of any “unrequested restarts” over the past 14 days

This morning I completely cleared my phone which cleared the problem up for about 3 hours before it began again

Please help as I need my phone for work and pictures of my son lol
 
Shameless bump. 11.2 update did nothing, didn’t even match my symptoms but I was optimistic
 
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