**Resolved** New 24” iMac randomly Crashing and restarting

[cmbarclay]

Any thoughts? Could it be software of course I want to blame Mac Cleaner Pro x.

Thank you! As long as it not hardware which I don’t think it is… I installed several software and usb-c hub.

Thank you again for your feedback.

 

[SsSsSsSsSnake]

Any thoughts? Could it be software of course I want to blame Mac Cleaner Pro x.

Thank you! As long as it not hardware which I don’t think it is… I installed several software and usb-c hub.

Thank you again for your feedback.

Guessing here but it does look like something youve installed,just trying to reasure you ,I doubt very much if its hardware related.

 

[coso]

What does the Console say?

And yeah I really would not use Mac Cleaner Pro X. Try a fresh reinstall for a few hours with no added software and check if it crashes again

 

[Kiimora]

Will steer clear of this Mac Cleaner, some of the YT reviewers harp on & on about it like it’s the holy grail 😙

 

[Fishrrman]

"Mac Cleaner Pro x"....
.... sounds like "your problem" to me.

I'd use the free utility called "AppCleaner" to get rid of it.
Get it here:

AppCleaner

Yes, the name has "cleaner" in it, but this little utility actually works...

 

[Steve121178]

Any thoughts? Could it be software of course I want to blame Mac Cleaner Pro x.

Probably a fair assumption. No one should ever install apps like that.

 

[SsSsSsSsSnake]

"Mac Cleaner Pro x"....
.... sounds like "your problem" to me.

I'd use the free utility called "AppCleaner" to get rid of it.
Get it here:

AppCleaner

Yes, the name has "cleaner" in it, but this little utility actually works...

Agreed,been using it for a long while with zero issues

 

[cmbarclay]

Thank you for all the feedback the app is actually CleanMyMac X (I removed it with the suggested App Cleaner @Fishrrman thank you) and I removed the Caldigit Hub and it hasn't crashed since. Now onward with an awesome new computer