Restricted video playback problem

[gw0gvq]

I just clicked a film to watch on my MAC and it said that this film is restricted on computers. I have played it before but how do I unrestrict it please

 

[TiggrToo]

I just clicked a film to watch on my MAC and it said that this film is restricted on computers. I have played it before but how do I unrestrict it please

Unsure how you expect anyone to help when you've given virtually no details what do ever.

What service are you using? Where are you located? What browser or app are you using? What model Mac? What are you trying to watch?

 

[gw0gvq]

I'm using a Macbook Air Early 2015 13", Located in the UK, using Safari. macOS Catalina

 

[TiggrToo]

I'm using a Macbook Air Early 2015 13", Located in the UK, using Safari. macOS Catalina

Service - e.g. Netflix or iPlayer?

 

[gw0gvq]

The service is Apples own film I purchased it fro iTunes

 

[yukari]

Try deleting it from your computer and download it again.

 

[morze]

As you've upgraded to macOS Catalina, iTunes no longer exists. Your movie file should be in the "TV" application. Click the "Library" tab on the app, then "Movies" on the side panel.

The only other thing I can think of is if you've somehow enabled some "Restrictions" in the Preferences of the application. Make sure it's all options are unchecked.