Hi Guys,
Long time no post, apologies if this is in the wrong section.
I have a 13" MBP suffering from screen delamination, and I'm trying to get it repaired. Apple have said that as it's close to the age where it's no longer eligible for repair, I have to provide the original purchase receipt.
Unfortunately it was bought online through the education portal when I was at University, and the receipt emailed to my University email account. I graduated 3 years ago and these accounts are deactivated after a year (something I was not aware of or I would have backed up the important stuff). So I cannot get the original email receipt.
They will not accept my bank statement showing the funds being taken out as proof of purchase either.
Is there anything I can do or am I screwed?
Based in the UK if that makes any difference.
Long time no post, apologies if this is in the wrong section.
I have a 13" MBP suffering from screen delamination, and I'm trying to get it repaired. Apple have said that as it's close to the age where it's no longer eligible for repair, I have to provide the original purchase receipt.
Unfortunately it was bought online through the education portal when I was at University, and the receipt emailed to my University email account. I graduated 3 years ago and these accounts are deactivated after a year (something I was not aware of or I would have backed up the important stuff). So I cannot get the original email receipt.
They will not accept my bank statement showing the funds being taken out as proof of purchase either.
Is there anything I can do or am I screwed?
Based in the UK if that makes any difference.