Returned iPad to Apple

[ThatiPhoneKid]

I have an iPad 5th gen and I have decided to return to Apple after the home button become a little loose, it’s under warranty, they no longer sell this iPad so if they replace it will I get a brand new iPad or refurb, I’m in uk btw

 

[Richard8655]

I doubt it. Apple stores usually keep plenty of prior generation products in brown packaging just for warranty exchanges. You could try and hope for the best.

 

[TiggrToo]

You didn't say when you purchased it, but I'm guessing it's outside the return window.

Almost certainly they'll either send it off for repair or, at best, you'll get a refurbished model back. I say almost because very occasionally a punter will hit the jackpot and they end up upgrading, but that's the exception rather than the rule.

 

[akash.nu]

If by - iPad 5th gen - you mean the 2017 budget iPad then you’ll get a refurbished exchange most likely.

 

[ThatiPhoneKid]

If by - iPad 5th gen - you mean the 2017 budget iPad then you’ll get a refurbished exchange most likely.

Ok thanks

 

[maflynn]

If by - iPad 5th gen - you mean the 2017 budget iPad then you’ll get a refurbished exchange most likely.

Yes, apple keeps an inventory of refurbished iPads for each model just for this purpose, i.e., warranty work.