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tanglewoodtree

macrumors newbie
Original poster
Nov 2, 2005
2
0
Exeter, NH
As I'm sure is the case with many people, I've been eagerly awaiting Apple to announce the current Mac mini update. So, I think I'm going to just take the plunge (and my chances) and order one from the Apple Online Store. But, I am consfused by their return policy (just in case I get the older rev). Do I have to pay the restocking fee on any returned computer? Or would I only have the pay the 10% if I open the box, as it mentions below?

I was planning on punching the serial number into the support page before opening to determine if I had recieved a new one. I guess I could just go for the $30 BTO modem. Its just on the off chance I get the old model, I would be stuck with it.

Some illumination would be most appreciated. Thanks.



RETURN & REFUND POLICY
If you purchase a product from the Apple On-Line Store between October 31, 2005 and December 24, 2005, and you're not completely satisfied, please call 1-800-676-2775 for a Return Material Authorization (RMA) request by January 8, 2006. Configure-to-order, personalized or other customized product is not eligible for this extended return privilege and may not be returned for refund or exchange under any circumstances unless DOA. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A 10% open box fee will be assessed on any opened hardware or accessory. If you purchased your order using an Apple Business Lease, you may be asked to provide a major credit card (Visa, MasterCard, American Express, or Discover) for apple to assess the 10% open box restocking fee.

Please note that Apple does not permit the return of or offer refunds for the following products:

1. Product that is custom configured to your specifications
2. Opened memory
3. Opened software*
4. Electronic software downloads
5. Personalized iPods
6. Software Up to Date Program Products (SW upgrades)
 

jsw

Moderator emeritus
Mar 16, 2004
22,910
44
Andover, MA
I purchased one last spring, then returned it unopened. No restocking fee - just do it in the time allotted (10 days? two weeks? I forget).
 

Aliquis

macrumors regular
Oct 4, 2004
130
0
Utah
if they have a computer with internet in the shop, just ask them if they will help you check the rev by putting in the serial to check in the store. I believe the serial is on the outside UPC, so tell them you will be willing to buy a new mac right now but you want to have them (or you) check it first.
 

ITASOR

macrumors 601
Mar 20, 2005
4,398
3
Someone posted on here the serial number beginnings of the new Mini's, if you get that, you would be able to determine if it's the new Mini when you get it because, to my understanding, the boxes are not printed with the new specs. They still have the same boxes that the last rev has for some dumb reason.
 

tanglewoodtree

macrumors newbie
Original poster
Nov 2, 2005
2
0
Exeter, NH
jsw said:
I purchased one last spring, then returned it unopened. No restocking fee - just do it in the time allotted (10 days? two weeks? I forget).

Aahah! Thanks. I think its 10 days. Did you buy it online or at a physical Apple store? I would love to go to B&M store, but there aren't any in my area. I guess I could go to a CompUSA, but they probably have a different return policy(?).

EDIT: Oh, wait, I just checked and there is an Apple Store in NH. Maybe I can check that out tomorrow after work.
 
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