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Rust on my iPhone

A

AnJie x

macrumors newbie
Original poster
Jun 20, 2015
26
1
I bought an iPhone 6S Plus in November 2015. In the back and near the sim tray there are several rust marks. I used a back cover since day 01 so I couldn't have scratched the phone nor matter what. Was there any other cases like this? Would Apple replace my phone? I only have the 1 year warranty they provide with purchase.

On another note, does apple cover accidental screen damages for free during the 1 year warranty period or would i need to buy a apple care protection plan?
 
Apple does not cover accidental screen damage during the 1 year warranty period. Mechanical damage is never covered by warranty.
 
Got any pictures? You phone is aluminum and should not rust. It can corrode. Accidental screen damages are not covered under the standard warranty.

If you have not removed your case since day one you likely got grit or debris between the case and phone and that may have harmed the finish.
 
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AnJie x said:
I bought an iPhone 6S Plus in November 2015. In the back and near the sim tray there are several rust marks. I used a back cover since day 01 so I couldn't have scratched the phone nor matter what. Was there any other cases like this? Would Apple replace my phone? I only have the 1 year warranty they provide with purchase.

On another note, does apple cover accidental screen damages for free during the 1 year warranty period or would i need to buy a apple care protection plan?
Click to expand...
Photos, please?
 
Rust... Photos plz because aluminium cannot 'rust'
 
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Whatever this is? I always used a back cover so I didn't get it scratched. So yeah?
[doublepost=1459181402][/doublepost]
Newtons Apple said:
Got any pictures? You phone is aluminum and should not rust. It can corrode. Accidental screen damages are not covered under the standard warranty.

If you have not removed your case since day one you likely got grit or debris between the case and phone and that may have harmed the finish.
Click to expand...

I remove the case and wipe the phone once a while.
 

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AnJie x said:
Whatever this is? I always used a back cover so I didn't get it scratched. So yeah?
[doublepost=1459181402][/doublepost]

I remove the case and wipe the phone once a while.
Click to expand...

Yep another thread on this. It is almost like some fungus is eating the anodized surface. Strange indeed. I have seen similar markings inside of lenses that has a fungus eating the coatings.
 
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Newtons Apple said:
Yep another thread on this. It is almost like some fungus is eating the anodized surface. Strange indeed. I have seen similar markings inside of lenses that has a fungus eating the coatings.
Click to expand...

Would apple do a replacement if I do a a complaint to them? It's still under the 1 year warranty.
 
AnJie x said:
Would apple do a replacement if I do a a complaint to them? It's still under the 1 year warranty.
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It depends on whether they deem it to be "normal wear and tear" or "manufacturer defect." This determination may depend on that Apple employee on that day.

That being said, it doesn't seem typical and hasn't been seen often on out outside of one very long thread which was already mentioned above. My gut says you could get a replacement. Just be honest and polite.
 
willmtaylor said:
It depends on whether they deem it to be "normal wear and tear" or "manufacturer defect." This determination may depend on that Apple employee on that day.

That being said, it doesn't seem typical and hasn't been seen often on out outside of one very long thread which was already mentioned above. My gut says you could get a replacement. Just be honest and polite.
Click to expand...

Thanks
[doublepost=1459217026][/doublepost]
electronicsguy said:
Anything's possible, but why do you expect them to? You're responsible for physical damage or wear and tear not hte manufacturer.
Click to expand...

I used a back cover since day 01. There's no chance of me scratching my phone.
 
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AnJie x said:
Thanks
[doublepost=1459217026][/doublepost]

I used a back cover since day 01. There's no chance of me scratching my phone.
Click to expand...

You can't prove that to them or anyone else. Can you? It's just your word. You may be telling the truth, but then someone else who has never used a cover may take a phone like that to Apple with a cover on that he just bought.
 
It's a problem many people are suffering from. It has to do with defects in the anodization process. My phone just started to show minor cracking near the screws on the bottom.
 
It's 'pitting' and can happen to any anodised aluminium surface. Usually seen on older MacBooks.
 
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Gav2k said:
It's 'pitting' and can happen to any anodised aluminium surface. Usually seen on older MacBooks.
Click to expand...
That's what I was thinking, it reminds me of the MBP's issues on this.

The OP still may have trouble convincing Apple that its not his fault.
 
I have the same problem on my 6S Plus, mainly on the text where it says iPhone S blah blah. I always use leather apple cases so tbh I just ignore it/forget it's even there.

EDIT: Here is a pic

cN0ANXG.png
 
Oh Poo! I just checked and I have something similar but on the left edge of my iPhone. Very light. Thought it was a scuff at first but there's another not on the edge I see. I've always used cases since day one. I did use a hard plastic case for a couple of days but quickly took it off and inspected for damage and there was none.

I still have my 6 Plus packaged up somewhere to be sold or given to my sister-in-law if she decides she can't stand her 16 GB storage struggle anymore. That has no marks at all. Oh well I guess I'll be heading over to the thread linked to this one.

My iPhones are always cased and inspected and polished when cases are changed. So I'm going to take a chance and trust the OP on this. I'm currently using an Apple case.
 
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