Hey all-
Here’s hoping someone here can come up with an idea about the below. I’m completely stumped.
Basics:
I bought a 2019 Amazon Renewed iMac in early August. It was sluggish, to near unusable degree. It ALSO could not play to my brand new HomePod without dropping out, stopping, etc More than about 6 seconds.
Well I got Apple support involved, and we figured out the molasses slowness was related to the HDD not being formatted correctly, as a Fusion drive. That resolved all the molassesness, but in that process Bluetooth had become spotty, and more importantly didn’t help the HomePod audio issues.
To try and trouble shoot that, I:
tried an entirely different HomePod with it. Same issue.
have tried my MacBook Air with said HomePod as well as iPhone. No playback problem at all.
Have tried Spotify as well as YouTube-same audio issues.
So here’s where things take a turn for the infuriating.
i decided to just send the iMac back to amazon and get another renewed one. Turns out it wasfrom the same outfit, and it arrived with MacOS 14.1 or so (as did the previous one), as well as the non-Fusion HDD. (I’ve since updated OS to fully current.)
Annnddd wait for it...
...exact same HomePod issue.
surely I’m missing something obvious??
Anyone have any thoughts? Thanks so much, all.
Here’s hoping someone here can come up with an idea about the below. I’m completely stumped.
Basics:
I bought a 2019 Amazon Renewed iMac in early August. It was sluggish, to near unusable degree. It ALSO could not play to my brand new HomePod without dropping out, stopping, etc More than about 6 seconds.
Well I got Apple support involved, and we figured out the molasses slowness was related to the HDD not being formatted correctly, as a Fusion drive. That resolved all the molassesness, but in that process Bluetooth had become spotty, and more importantly didn’t help the HomePod audio issues.
To try and trouble shoot that, I:
tried an entirely different HomePod with it. Same issue.
have tried my MacBook Air with said HomePod as well as iPhone. No playback problem at all.
Have tried Spotify as well as YouTube-same audio issues.
So here’s where things take a turn for the infuriating.
i decided to just send the iMac back to amazon and get another renewed one. Turns out it wasfrom the same outfit, and it arrived with MacOS 14.1 or so (as did the previous one), as well as the non-Fusion HDD. (I’ve since updated OS to fully current.)
Annnddd wait for it...
...exact same HomePod issue.
surely I’m missing something obvious??
Anyone have any thoughts? Thanks so much, all.