Saving an image onto desktop sometimes shows as white rectangle with "JPEG"

[brinkeguthrie]

I have a 2020 non-M1 MBP, latest OS. This is new behavior. I save an image from a website, either my dragging or right clicking, and it ends up looking like the I image provided. All white icon, "PNG." And yes, "Show icon preview" is always checked. The fix is to uncheck it, restart, then recheck. White jpeg then turns into the intended image. Went to the not-Genius Bar, the suggested re-doing the last OS update. I did this Friday, issue returned today. It's intermittent, and does not always do this.Just reset SMC and NVRAM for the heck of it. What causes this and what can I do? A complete re-wipe and reinstall of files from Time Machine? Or will Ventura install solve?

 

[brinkeguthrie]

has anyone experienced this? Just dragged a run of the mill photo from Photos to desktop, and it shows like that. (above). Very intermittent, hasn't done it in a week.

 

[brinkeguthrie]

Could this have to do with the icon cache?

 

[Fishrrman]

Icon cache? Could be.

The important question:
Even though the icon may be "generic", does the file still open when you click/double click on it?
That's what counts.

 

[brinkeguthrie]

yes it still opens and is viewable.

 

[brinkeguthrie]

Here's what I mean.
1) drag icon-----renders as generic.

-reboot-
2) drag icon-----renders normal.

 

[AZhappyjack]

I have a 2020 non-M1 MBP, latest OS. This is new behavior. I save an image from a website, either my dragging or right clicking, and it ends up looking like the I image provided. All white icon, "PNG." And yes, "Show icon preview" is always checked. The fix is to uncheck it, restart, then recheck. White jpeg then turns into the intended image. Went to the not-Genius Bar, the suggested re-doing the last OS update. I did this Friday, issue returned today. It's intermittent, and does not always do this.Just reset SMC and NVRAM for the heck of it. What causes this and what can I do? A complete re-wipe and reinstall of files from Time Machine? Or will Ventura install solve?
View attachment 2058325

Open up Activity Monitor and search for a process called "com.apple.quicklook.ThumbnailsAgent. Force quit that process, and relaunch Finder (Option-right click Finder in your dock and pick Relaunch).

 

[brinkeguthrie]

I've done that. Shall I do it again?

 

[brinkeguthrie]

I've done that. Shall I do it again?

Sorry, maybe I just deleted it before. Do you mean highlight it, then hit force quit on activity monitor?

 

[AZhappyjack]

Sorry, maybe I just deleted it before. Do you mean highlight it, then hit force quit on activity monitor?

File Icon Preview Thumbnails Not Showing in macOS Finder? How to Fix

Most Mac users will be familiar with Finder's ability to display icon previews for file types that it recognizes. The Finder icon for a JPEG...

www.macrumors.com

 

[brinkeguthrie]

Is this a common thing? I did that once, and it came back. Once I install Ventura, can this happen again? So annoying.

 

[brinkeguthrie]

.....and it happened again.

 

[brinkeguthrie]

Apple Twitter Support told me to boot up in Safe, then restart in normal mode. We'll see if that works. Otherwise, hope to fix this with Ventura.

 

[brinkeguthrie]

...happens again. Nothing seems to fix this for real.

 

[brinkeguthrie]

Anyone have a fix for this?

 

[brinkeguthrie]

....and this has come back AGAIN. two years later. different OS and computer. rrrrr.