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pwillis

macrumors member
Original poster
Jan 17, 2020
57
5
My problem began yesterday. After a short while, using regular Apps (Mail, Chrome, Logic Pro etc.) my screen just froze. I simply rebooted and everything appeared to be okay until the same thing happened.

This morning I went back to my Mac and of course the screen was frozen. I rebooted and then came across a startup screen that I’ve never seen in my 37 years as a Mac user. (See photo)

Since then, I’ve tried to restart using three different boot discs: two are on the main, partitioned HD and the other is on an external drive.

When I boot from external discs, I don’t get the weird startup screen, my system just freezes in startup mode. (Apple logo and progress bar stopping at about 2/3 of the way through the process).

Any help would be appreciate, as usual and . . . many thanks in advance!

UPDATE:

I was able to boot into recovery mode. I checked the internal, partitioned drive(s) using Disk Utility and they both checked out. No problems with the drives (apparently) but the problem still exists.

Photo Info

Photo 1 is of the main iMac screen.

Photo 2 is of the secondary monitor.

My apologies for this photo. I took it with my iPhone but if you look, you can see faint vertical bars spaced apart going from the top left hand side of the screen on a 45 degree angle heading toward to bottom right hand side of the screen. The psychedelic swirls are just distortion from the iPhone/LED screen. I hope this helps.
 

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Last edited:
Yes, stupid me. So it’s an iMac 2010 i7 with 16 gig of ram. High Sierra 2TB sata. That’s all the information I can muster because I can’t get into the computer and retrieve any more details.

problem still exists.
 
If you were able to recover the system and it behaved okay... even if only for a short while, it's not dead.

The display shouldn't be the issue since it happens on the external display as well.

This points to potentially being a GPU issue. Could be something else or as simple as the graphics card. Hence taking it in to be checked out. Then you can decide what your options are.

Good news is the data on it should be totally recoverable even without a working graphics card.
 
If you were able to recover the system and it behaved okay... even if only for a short while, it's not dead.

The display shouldn't be the issue since it happens on the external display as well.

This points to potentially being a GPU issue. Could be something else or as simple as the graphics card. Hence taking it in to be checked out. Then you can decide what your options are.

Good news is the data on it should be totally recoverable even without a working graphics card.
Thank you pmiles. That’s what I’ve been thinking too. It’s still a pretty good machine. It’s been very effective over the years. I’d hate to give up on her.
 
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