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themaestro

macrumors regular
Original poster
Jun 10, 2019
245
77
Ireland
iPad Pro 12.9, 1st generation from 2015. Using ForScore App doesn't always react to finger touch to turn page. Playing a very fast piece of music it simply needs to respond to first touch. Any thoughts on something I'm missing?
 
iPad Pro 12.9, 1st generation from 2015. Using ForScore App doesn't always react to finger touch to turn page. Playing a very fast piece of music it simply needs to respond to first touch. Any thoughts on something I'm missing?
My 1st gen 12.9 Pro also suffered from "touch disease". There's no known cure, sorry. 😕 I ended up trading it in for a 2018 9.7 iPad.
 
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My 1st gen 12.9 Pro also suffered from "touch disease". There's no known cure, sorry. 😕 I ended up trading it in for a 2018 9.7 iPad.

I have had it for nearly 4 years and this is the first time this has happened. Was yours always that way or did it develop eventually?
 
I have had it for nearly 4 years and this is the first time this has happened. Was yours always that way or did it develop eventually?
I had mine for nearly 4 years as well, and worked flawlessly only to start developing touch disease a few months ago. All of my attempts to resolve the issue failed. It is a fairly known issue.
 
I had mine for nearly 4 years as well, and worked flawlessly only to start developing touch disease a few months ago. All of my attempts to resolve the issue failed. It is a fairly known issue.

I wasn't aware of that. Good to know. Looks like mine is following same pattern now.
 
My second gen 12.9 went through this but it went away. I have no idea why.

Loose connection is my vote. Consider yourself lucky. There are numerous other theories and potential "cures" and a number of us have tried them all to no avail. For those who have been successful I can only assume they did not in fact have the same hardware issue that a number of us have.
 
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Welcome to the club :( Unfortunately it's a known hardware issue that affects a large percentage of all modern iPads including 2018s and minis. It usually appears after 3-12 months of usage, in many cases right after the warranty ends up. May get worse with time. Affects replacement iPads and refurbs.

There's no long-term fix and Apple denies the problem.

Here is more information on this:

MacRumors News:
(15+ pages of comments!)

Other forum threads:
(28+ pages of comments!)
 
I had the ipad pro 2018 11" briefly and LOVED it. It hurt to return it. All these issues though for a $1,300 device was just too much to live under the threat of. I'll stick with the mini 5 and consider the ipads coming in 2020. I'm sure they'll have a rash of issues too let's be honest.
 
Welcome to the club :( Unfortunately it's a known hardware issue that affects a large percentage of all modern iPads including 2018s and minis. It usually appears after 3-12 months of usage, in many cases right after the warranty ends up. May get worse with time. Affects replacement iPads and refurbs.

There's no long-term fix and Apple denies the problem.

Here is more information on this:

MacRumors News:
(15+ pages of comments!)

Other forum threads:
(28+ pages of comments!)
A lot of those aren't the 2015 iPad Pro.
 
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Loose connection is my vote. Consider yourself lucky. There are numerous other theories and potential "cures" and a number of us have tried them all to no avail. For those who have been successful I can only assume they did not in fact have the same hardware issue that a number of us have.

I was actually within AppleCare and they have my calls documented. Hopefully even though I'm out now, that would help me if it pops back up again.
 
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@DragonX,

I love that you keep track of all these threads. I find it really helps drive home that this is a real issue when these new threads pop up.

@themaestro,

My 2nd Gen. 12.9" had this issue. It also developed the light bleed issue as well. By 18 months the device was largely unusable. I used Apple's trade-in program and got a gift card for it's value. It was better than nothing but still disappointing.
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A lot of those aren't the 2015 iPad Pro.

I think that's the point. It affects all recent iPads:

it's a known hardware issue that affects a large percentage of all modern iPads

Emphasis mine. I think that 2015 and on still counts as modern, no?
 
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I was actually within AppleCare and they have my calls documented. Hopefully even though I'm out now, that would help me if it pops back up again.

My calls were documented, all my Apple genius bar were documented (3 times in California) - Apple never cared. They pretend there are no issues with the iPad, never admit them and just sell and sell expensive pieces of junk to people. Who find out their luxury iPads just mysteriously stopped working after a while.
 
Loose connection is my vote. Consider yourself lucky. There are numerous other theories and potential "cures" and a number of us have tried them all to no avail. For those who have been successful I can only assume they did not in fact have the same hardware issue that a number of us have.

I made a couple posts on how to fix the issue. This has worked for me 100% of the time
 
I made a couple posts on how to fix the issue. This has worked for me 100% of the time

Unfortunately as I said this doesn't fix anything permanently.

Please check out this long long long thread on ifixit about iPad touch problems, dating back to 2017 (yes, this problem is 2 years old!):
People tried charging and touching and doing other things to work out the static electricity, but in the end it never helps. It's a manufacturing problem that should be fixed by Apple.
 
Yes it a hardware issue. My iPad Pro 11" developed the touch disease issue after 6 months. Resets and a factory reset back to new did nothing. In fact, it wasn't responding to touch when I was trying to set it up from new. Then a couple of months later it magically cured itself and i had no further issues but when the iPad was 11 months old, I took it with me in to the Apple store because I wanted to exchange my smart case under warranty because it had fallen apart. I explained my issue with my iPad to the genius and he took my iPad out in to the back for testing, came back and told me it was a hardware fault and he had seen a few with the same problem. They exchanged it for a brand new one on the same day.
 
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Yes it a hardware issue. My iPad Pro 11" developed the touch disease issue after 6 months. Resets and a factory reset back to new did nothing. In fact, it wasn't responding to touch when I was trying to set it up from new. Then a couple of months later it magically cured itself and i had no further issues but when the iPad was 11 months old, I took it with me in to the Apple store because I wanted to exchange my smart case under warranty because it had fallen apart. I explained my issue with my iPad to the genius and he took my iPad out in to the back for testing, came back and told me it was a hardware fault and he had seen a few with the same problem. They exchanged it for a brand new one on the same day.

You are lucky! I replaced my iPad and the replacement developed the same problem right after the warranty ended up. And Apple refused to exchange again.
 
You are lucky! I replaced my iPad and the replacement developed the same problem right after the warranty ended up. And Apple refused to exchange again.
My replacement is 2 months old now with no issues so far. If i were you, I would challenge Apple. If they replaced it once die to a fault and the second developed the same fault, they should be obliged to replace it again
 
My replacement is 2 months old now with no issues so far. If i were you, I would challenge Apple. If they replaced it once die to a fault and the second developed the same fault, they should be obliged to replace it again

It started to happen after 3 months of usage. After that I tried many times, every time I went to the store they told me they never seen this issue before! (Even though I specifically forced them to note it on my case. I even reproduced it before them and had a video recording). They asked me ~$700 for the new iPad and that was the only option they provided. I'm slowly switching to Surface Book after that. At least Microsoft doesn't hide from the user problems and the screen is much bigger and better.
 
You are right its not a permanent fix but it does fix the problem fast so you can get back to using your iPad.
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Unfortunately as I said this doesn't fix anything permanently.

Please check out this long long long thread on ifixit about iPad touch problems, dating back to 2017 (yes, this problem is 2 years old!):
People tried charging and touching and doing other things to work out the static electricity, but in the end it never helps. It's a manufacturing problem that should be fixed by Apple.
 
You are right its not a permanent fix but it does fix the problem fast so you can get back to using your iPad.
[automerge]1571084907[/automerge]

Unfortunately in most of the cases it doesn't fix anything for more than 2 minutes. On my side it doesn't fix anything at all and if you read most of the threads here, people tried it many times before and it didn't work either.
 
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