screen randomly turning on

[subjonas]

I got a new 2nd generation 12.9 iPad Pro a week or two ago. Today I noticed the screen seems to randomly turn on as if I got a notification but there is none. It’s happening at 1 to 5 minute intervals. I’ve tried restarting, charging/not charging, ASK attached/unattached, airplane mode on/off, do not disturb on/off. Obviously, this is a problem for battery life if this is happening throughout the day. Has anyone else had or heard of this issue and know of a fix? Thanks.

ios 12.2

edit-
I killed all my apps and that may have fixed it. The screen stayed off for about 10 minutes before I turned it on myself. I’ll report back if it happens again, but it seemed to be one of my apps causing this. I find it strange though. I thought apps couldn’t run when I exit out of them, and especially when the ipad screen is off (and the ipad is stationary), and especially after I restarted and didn’t open the app again. The only app I ran after I restarted was safari, so maybe that was the misbehaving app.

 

[AutomaticApple]

I got a new 2nd generation 12.9 iPad Pro a week or two ago. Today I noticed the screen seems to randomly turn on as if I got a notification but there is none. It’s happening at 1 to 5 minute intervals. I’ve tried restarting, charging/not charging, ASK attached/unattached, airplane mode on/off, do not disturb on/off. Obviously, this is a problem for battery life if this is happening throughout the day. Has anyone else had or heard of this issue and know of a fix? Thanks.

ios 12.2

edit-
I killed all my apps and that may have fixed it. The screen stayed off for about 10 minutes before I turned it on myself. I’ll report back if it happens again, but it seemed to be one of my apps causing this. I find it strange though. I thought apps couldn’t run when I exit out of them, and especially when the ipad screen is off (and the ipad is stationary), and especially after I restarted and didn’t open the app again. The only app I ran after I restarted was safari, so maybe that was the misbehaving app.

What a weird bug...

 

[subjonas]

What a weird bug...

It is.

I came to work today, took out my ipp, and the issue started again (screen turned on after about a minute, then one more time after about another minute). The only app I could kill this time was Safari (all other apps were already killed from last night), which I did, but this time it turned on after about 5 minutes, so killing the apps apparently does not fix the issue, but it does seem to make it less frequent.

One thing I want to see is whether or not this happens on my home wifi. I’ve only been using my ipp at work, so I’ll check that tonight. (Edit- I just realized wifi network has to be irrelevant since the issue happens even with airplane mode on.) After that, I’ll try a hard reboot. After that, restore to previous backup. After that, restore as new. If that works, I’ll have to set up my ipad from scratch. What a huge pain in the butt. If none of that works, I guess I’ll make a genius appointment.

If anyone has any other suggestions, it would be appreciated.

 

[Thomas Davie]

Under settings, you could disable multitasking as a test.
Try disabling wifi.
Try disabling cellular data
If your screen still randomly turns on then I would turn off background app refresh
Uhm....and turn off listen for Siri, Truetone, all notifications. Last thing I can think of is to turn off double tap.

There's probably more but that's all I got. I'm curious to know what happens.

Tom

 

[subjonas]

Under settings, you could disable multitasking as a test.
Try disabling wifi.
Try disabling cellular data
If your screen still randomly turns on then I would turn off background app refresh
Uhm....and turn off listen for Siri, Truetone, all notifications. Last thing I can think of is to turn off double tap.

There's probably more but that's all I got. I'm curious to know what happens.

Tom

Thanks, I tried some of those already, I’ll try the others out when I get a chance. (Things have been hectic recently)

 

[subjonas]

Forgot about this thread, sorry. The issue apparently went away soon after this because I totally forgot it happened. I guess the steps I described in the edit in my first post solved it.