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phobos

macrumors 6502
Original poster
Feb 25, 2008
256
117
Hello there
For the past couple of weeks I had problems with my carrier connection.
At the beginning with iOS beta 6 I would get a Searching... message for my carrier network. Sometimes I had to hard reset several times in order to get the phone back working. Today I just can't get the phone to recover and actually find the carrier. I'm basically without a network/internet connection for the past 24 hours.
I updated to iOS beta 7 (beta 8 is not available) but the problem still persists.
I'm on iPhone 6 here.
Anyone else with similar issues?
 

nadavnaz

macrumors newbie
Sep 13, 2013
5
0
Hello there
For the past couple of weeks I had problems with my carrier connection.
At the beginning with iOS beta 6 I would get a Searching... message for my carrier network. Sometimes I had to hard reset several times in order to get the phone back working. Today I just can't get the phone to recover and actually find the carrier. I'm basically without a network/internet connection for the past 24 hours.
I updated to iOS beta 7 (beta 8 is not available) but the problem still persists.
I'm on iPhone 6 here.
Anyone else with similar issues?

I've had exactly this happen. Go to the Apple Store, no use waiting. I actually had the same iPhone 6 replaced twice because of the same issue. In my case "Carrier" disappeared from Settings. I didn't install iOS 10 on this new one and the problem never came back. The genius said it might have to do with corrupt backup but it was just an assumption on his behalf.
 

XTheLancerX

macrumors 68000
Aug 20, 2014
1,911
782
NY, USA
I would advise you go to an Apple Store like what was recommended above. Before you go, you can try Settings > General > Reset > Reset Network Settings (keep in mind you will lose all saved Wi-Fi passwords)

You also can try cycling airplane mode on and off, and also removing the SIM card, restarting the phone, and putting it back in. You need to stick a thin object into the hole on the right of the phone to push a mechanism to pop out the SIM tray. You can use a bent paper clip or SIM ejection tool if you happen to have one. No deactivation will occur or ETF or anything will happen. Service follows the SIM card and doesn't have anything to do with the device the SIM card is inserted to.
 

phobos

macrumors 6502
Original poster
Feb 25, 2008
256
117
After going back to ios9 to make sure iOS wasn't the culprit, it was obvious that the phone was the problem and not the OS. I ended up going to the Apple store and replacing it with one that will hopefully last longer.
 
Last edited:

jbachandouris

macrumors 603
Aug 18, 2009
5,928
3,087
Upstate NY
I am having a similar problem since updating to the beta. Either I see 2 dots of service or no service. I'll have to keep an eye on it.

Here I was saying I was bored, so lets install the beta...not bored now :(
 

Shirasaki

macrumors P6
May 16, 2015
16,263
11,764
I experienced similar issue just days ago. My phone could not do anything at that time period, at that region, even though signal coverage is not an issue at all. It could search the network but could not call, send SMS or use mobile data.
 

netsped

macrumors 6502
Jul 8, 2008
330
445
Same issue here. Three dots but can't make calls or use mobile data. When disabling and enabling mobile data it stays in Searching. Turning off and on the iPhone solves the issue.

Have seen this at least 3 times since the last PB release.

I hope it's a bug and not something wrong with my iPhone 6. It was replaced 3 times during the warranty period and now it's out of it, would be just the final drop to make me switch to a S7.

I'm hoping the public release fixes this, I guess I'll find out in a few days.
 
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