Hi everyone. This is my 1st post. I'm a long-time Mac User.
I bought a brand new MBPro 13" in late 2020. Then lockdown and Apple launched M1.
Tried to return my unopened MBPro and was told I'd only receive a trade-in value!!!! So I decided to keep it, but also bought a new MBP 14 inch which I used ever since.
My wife recently decided she would like the intel MBPro 2020. We opened the box, plugged it in to charge, and set it up, only to find the battery wouldn't charge. Called apple tech support who said we may need to replace the battery.
I visited my local Apple store and after a 1-hour wait, was told it requires a new battery which would cost £200!!!!!!
I asked why as the machine was brand new and had never been used. The rep advised the HAS to be recharged regularly or would become damaged.
This was an expensive lesson.
What I would like to ask the forum member is for future advice on battery replacement as we own 3 laptops. Are there authorized apple repairers who offer to replace laptop batteries at a lower cost? in UK?
Initially, I was concerned that Apple had included software that would display a 'service battery' message if it detected no charging over a period of time.
Thanks in advance
I bought a brand new MBPro 13" in late 2020. Then lockdown and Apple launched M1.
Tried to return my unopened MBPro and was told I'd only receive a trade-in value!!!! So I decided to keep it, but also bought a new MBP 14 inch which I used ever since.
My wife recently decided she would like the intel MBPro 2020. We opened the box, plugged it in to charge, and set it up, only to find the battery wouldn't charge. Called apple tech support who said we may need to replace the battery.
I visited my local Apple store and after a 1-hour wait, was told it requires a new battery which would cost £200!!!!!!
I asked why as the machine was brand new and had never been used. The rep advised the HAS to be recharged regularly or would become damaged.
This was an expensive lesson.
What I would like to ask the forum member is for future advice on battery replacement as we own 3 laptops. Are there authorized apple repairers who offer to replace laptop batteries at a lower cost? in UK?
Initially, I was concerned that Apple had included software that would display a 'service battery' message if it detected no charging over a period of time.
Thanks in advance