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should i be scared?

SBik2

SBik2

macrumors 6502a
Original poster
Jul 14, 2006
732
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it seems like everything that came with my macbook(including the macbook itself) is Falling Apart!!!!!!!!!!!:mad: :mad: :mad: :mad: :mad: :mad: :mad:
Should i call apple and tell them about this? Or just keep using it?
sorry for the not perfect quality.. im waiting for my new sony dsc t10 to get here so i took it with my phone.
o ya, i was talking about the power adapter.
 

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sushi

sushi

Moderator emeritus
Jul 19, 2002
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SBik2 said:
i was talking about the power adapter.
Click to expand...
Call them now. This is not something you want to wait around. It doesn't take much of a short to ruin a Motherboard/Logicboard or other parts of the laptop.

If you take it to an Apple store, I bet they they will give you a new one right away. Power adapter that is.
 
SBik2

SBik2

macrumors 6502a
Original poster
Jul 14, 2006
732
1
/private/var/root
sushi said:
Call them now. This is not something you want to wait around. It doesn't take much of a short to ruin a Motherboard/Logicboard or other parts of the laptop.

If you take it to an Apple store, I bet they they will give you a new one right away. Power adapter that is.
Click to expand...

i dont have a real apple store by me..... i wish i did
 
SBik2

SBik2

macrumors 6502a
Original poster
Jul 14, 2006
732
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phungy said:
So you have the Core Duo MB, I'm sure Apple would gladly repair it for you.
Click to expand...

ya im on the phone right now and they will replace it.... but i probably wont have my computer(i better not as ive been waiting for a box to send in my mb for about 10 days) but im happy they are sending me a new one...

edit...... they just told me to put in my box when i send my computer in for repair so they dont need to send two boxes......
 
phungy

phungy

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Dec 5, 2006
2,398
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SBik2 said:
ya im on the phone right now and they will replace it.... but i probably wont have my computer(i better not as ive been waiting for a box to send in my mb for about 10 days) but im happy they are sending me a new one...
Click to expand...

A whole new Macbook? That's nice, processor and RAM bump as well as those defects corrected. Gotta love Apple :)
 
SBik2

SBik2

macrumors 6502a
Original poster
Jul 14, 2006
732
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phungy said:
A whole new Macbook? That's nice, processor and RAM bump as well as those defects corrected. Gotta love Apple :)
Click to expand...

no not a new computer(i wish:eek: ) but they are doing a complete repair(casing, and anything else they find wrong) so its just like getting a new computer(without the core2duo) but ya i love their customer support just not the fact that they have mis-shipped two of the repair boxes.(one for address and the other for wrong city) so they re issued another box.. im really getting fed up with that though.
 
Benjamindaines

Benjamindaines

macrumors 68030
Mar 24, 2005
2,841
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A religiously oppressed state
SBik2 said:
no not a new computer(i wish:eek: ) but they are doing a complete repair(casing, and anything else they find wrong) so its just like getting a new computer(without the core2duo) but ya i love their customer support just not the fact that they have mis-shipped two of the repair boxes.(one for address and the other for wrong city) so they re issued another box.. im really getting fed up with that though.
Click to expand...

Yeah Apple's support is great except with Hard Drive issues, with Dell all you need to do is call them and tell them your hard drive died and they'll send you a new one (same with Mother Board) Apple will make you take it to a Genius bar or send it in to make sure you have a problem with it.
 
SBik2

SBik2

macrumors 6502a
Original poster
Jul 14, 2006
732
1
/private/var/root
Benjamindaines said:
Yeah Apple's support is great except with Hard Drive issues, with Dell all you need to do is call them and tell them your hard drive died and they'll send you a new one (same with Mother Board) Apple will make you take it to a Genius bar or send it in to make sure you have a problem with it.
Click to expand...

well both beat the crud out off hp/compaq's support!:D :D :D :D (even though i always thought that dell was's support was on par with hp's but i guess not
 
D

DanielGilbert

macrumors member
Jun 10, 2006
50
0
London, UK
Benjamindaines said:
Yeah Apple's support is great except with Hard Drive issues, with Dell all you need to do is call them and tell them your hard drive died and they'll send you a new one (same with Mother Board) Apple will make you take it to a Genius bar or send it in to make sure you have a problem with it.
Click to expand...


I had a HD failure on a Dell box of mine. My 160gb drive failed. I phoned them. They sent me a 400gb HD and never asked for the 160gb HD back.
 
A

Apple Corps

macrumors 68030
Apr 26, 2003
2,575
542
California
Benjamindaines said:
Yeah Apple's support is great except with Hard Drive issues, with Dell all you need to do is call them and tell them your hard drive died and they'll send you a new one (same with Mother Board) Apple will make you take it to a Genius bar or send it in to make sure you have a problem with it.
Click to expand...

Not my experience - Apple shipped me a new hard drive overnight - no problems or issues - I got the new one - shipped the defective one back in the same box - GREAT SERVICE !!!
 
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