Should i return these Airpods?

[elki64]

hey, just got a a pair of new airpods with my family (wich bought also 2 additional pairs) but sadly i think my set has a defect. The lid of the case seems to pop out , as if the lif is too big for the case...u cant really se it inthe pictures but it seem like somthing is pushing the lid out But before i go to AppleCare i wanted to ask u guys if u think i have a case (lol) here...dunno why i always feel like Apple blame the customer for defects...
The airpods were purchased a couple of days ago and i took really good care of them. No pressure was on them at all
What do u guys think? Is this common? Should i complain?do i have a chance of getting a new case? Or am i being paranoid? I just dont want then to brake in year/s to come.. thnx guys

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[scottcampbell]

Yep

 

[elki64]

Het, thnx for your reply... what should i say to the apple employee? Can u walk me through it please? Im afraid hell just shake me off..

 

[dipan]

You have 14 days to return them. Doesn’t matter what they say. Just buy another set.

 

[elki64]

Even if i opend them??

 

[scottcampbell]

Yeah, you're totally fine.

It clearly bothers you, so go ahead and take care of it.
Just say "this isn't how the lid is supposed to fit, and I'd really like a replacement."

The worst they could say is "no," but like dipan said above, you're in the return window so hurry on down to the Apple Store. =)

 

[elki64]

Ok thanks guys. Sorry about the noob attitude.. but 2 more question .

1.Im currently on a trip ik bulgaria. The pods were purchased in LA..i dont have the original box ect, i only have the pods and the case charger(will they accept them back?)

2.they were purchased on my moms credit card (wich isnt here with me) but i do have a mail that confirms the purchase, is that enough?

 

[scottcampbell]

I recommend you call a store and ask those questions. They might set up an appointment with you as well.

 

[elki64]

Great thanks alot