iPod Shuffle DOA

[richard4339]

I just got my 2G Shuffle in the mail, and I think its DOA. If you turn it into the on position, I do not get any status lights, and if I plug it into the dock and the dock into my USB port, it does not show up in iTunes. Is this a good sign its DOA and should be returned, or is this something I should actually call Apple about?

 

[EricNau]

What light(s) does the shuffle display when you place it in the dock?

 

[richard4339]

No lights at all. It makes no lights.

They're having me try to charge it for four hours. We'll see in the morning.

 

[richard4339]

Okay, I re-read the comments the gentleman made last night from AppleCare. He thought that the lights were turning on, which they are not. He still recommended getting a replacement, however, so that's what I'll do. =/

 

[72930]

Does anything show up in Disk Utility (assuming you are on a mac) when you plug it in?

 

[richard4339]

At this point, its a moot point. It has been replaced (locally) and the new one is perfect!