Sims 3 Authentification Failure

[my2geldings]

I've played this game day in and day out and this morning when I turned it on, and would attempt to start the game, it would tell me the following:

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Disc Authentication Failure
No game disc found! Insert The Sims 3 game disc before proceeding.
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I've tried quitting the game and restarting. Ive tried inserting the game in different times, but I always get the same message. Is there any way to save this? I have thought of removing the game from the computer, and just re-installing it, tho I have no idea how to do that-but not sure it would make a difference. Im not computer savvy unfortunately.

Anyone else have had this?

 

[PatrickCocoa]

A few things

1. Sims 3 updates itself. It's possible you updated with or without knowing it, and the new version is causing this.

2. It may be caused by a bug in the new version, or possibly the new version is picking up (correctly or incorrectly) that you're pirating it (or have some no-CD crack).

3. Call or e-mail the manufacturer. The only way (long term) to get companies to fix their problems is to make them incur costs (in this case support costs). Then they'll try to make software that doesn't require heavy support costs. /utopia mode ON: maybe they'll even make good software that doesn't break /utopia mode OFF.

 

[Blair230]

THere was an issue like this when it was first released but that has been resolved in subsequent updates. Make sure you have the original DVD in the drive when playing. If you do, then your best bet would be to email the SIMS support or search through the Sims3 forums. Here is a thread in those forums discussing the issue:

http://forum.thesims3.com/jforum/posts/list/32201.page

Good Luck!