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electronicmaji

macrumors newbie
Original poster
May 9, 2011
6
0
I run tech support for a local design firm. We have 46 iMac's in house. Along with that most of our workers have personal Macbook Pro's that I provide support for as well.

For more than the past year I have been noticing the rise in cases of Apple Screen Spinning Disk Syndrome.

I think if you've used OSX across several systems for any amount of time now you'll be familiar with it.

eDeNeeC.jpg


To date, since the update to 10.7. Which we upgraded too a couple months after launch. We have had at least 35 cases in the office of this issue.

On my personal Macbook Pro I have experienced as well, twice in fact. As has my daughter on her Macbook.

This seems to be a completely new phenomenon. I had rarely if ever seen it before having worked at the company for the past 10 years now. And we have been using macs since they switched to Intel.

When you look at the hard drive and try to repair it with disk utility it never succeeds at repairing. All the files remain intact if you were to connect it via a adapter to a mac or pc nonetheless.

It is a really annoying issue that creates a lot of necessary downtime and update necessities. Since I don't personally keep a Time Machine for my Laptop, since I don't want to be constantly plugging it into a external hard drive all the time, I also have to reinstall all my software whenever this occurs.

Has anyone else had experience similar to my own with a increase in this issue? I am trying to contact apple to know if they're aware of how common it's becoming. Their lack of Knowledge Base articles on the issue seems to indicate they aren't aware of it.
 

Nameci

macrumors 68000
Oct 29, 2010
1,944
12
The Philippines...
I run tech support for a local design firm. We have 46 iMac's in house. Along with that most of our workers have personal Macbook Pro's that I provide support for as well.

For more than the past year I have been noticing the rise in cases of Apple Screen Spinning Disk Syndrome.

I think if you've used OSX across several systems for any amount of time now you'll be familiar with it.

Image

To date, since the update to 10.7. Which we upgraded too a couple months after launch. We have had at least 35 cases in the office of this issue.

On my personal Macbook Pro I have experienced as well, twice in fact. As has my daughter on her Macbook.

This seems to be a completely new phenomenon. I had rarely if ever seen it before having worked at the company for the past 10 years now. And we have been using macs since they switched to Intel.

When you look at the hard drive and try to repair it with disk utility it never succeeds at repairing. All the files remain intact if you were to connect it via a adapter to a mac or pc nonetheless.

It is a really annoying issue that creates a lot of necessary downtime and update necessities. Since I don't personally keep a Time Machine for my Laptop, since I don't want to be constantly plugging it into a external hard drive all the time, I also have to reinstall all my software whenever this occurs.

Has anyone else had experience similar to my own with a increase in this issue? I am trying to contact apple to know if they're aware of how common it's becoming. Their lack of Knowledge Base articles on the issue seems to indicate they aren't aware of it.

Open and console log on all of your macs and you will have an idea what is happening. Learn more tech support.
 

chrfr

macrumors G5
Jul 11, 2009
13,709
7,279
I think if you've used OSX across several systems for any amount of time now you'll be familiar with it.

I manage about 100 machines with nearly all currently on 10.8.4, and have seen nothing like you mention here.
 

RayK

macrumors 6502
Oct 13, 2005
345
15
I manage many macs across a college campus and have not have this issue either.
 

Intell

macrumors P6
Jan 24, 2010
18,955
509
Inside
I have no problems with this. Only when there's a hardware failure. What does verbose boot tell you?
 

2Turbo

macrumors 6502
Feb 18, 2011
360
0
I get this often and my MBA mid 2012 works fine. Just clean installed 10.8.4 still happens. I did disable the startup chime so maybe that affects it.
 

Intell

macrumors P6
Jan 24, 2010
18,955
509
Inside
I did disable the startup chime so maybe that affects it.

There's no way to disable the startup chime, it's firmware based. The most you can do it have something run a script to mute the speakers when shutting down and unmute them when turning on again. That's what your solution is doing.
 

sidewinder

macrumors 68020
Dec 10, 2008
2,425
130
Northern California
There's no way to disable the startup chime, it's firmware based. The most you can do it have something run a script to mute the speakers when shutting down and unmute them when turning on again. That's what your solution is doing.

No way? Maybe you should do some research on that.

Try this command from the terminal:

sudo nvram SystemAudioVolume=%80

To turn the sound back on, do this in command in the terminal:

sudo nvram -d SystemAudioVolume

S-
 

Intell

macrumors P6
Jan 24, 2010
18,955
509
Inside
No way? Maybe you should do some research on that.

Try this command from the terminal:

sudo nvram SystemAudioVolume=%80

To turn the sound back on, do this in command in the terminal:

sudo nvram -d SystemAudioVolume

S-

That just mutes it. The chime is still there, just muted. That command doesn't work for systems that are not running 10.7 or higher as well. That command would mute all system generated sounds, even ram beep errors. Not generally recommended for that reason.
 
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