Hi,
Siri on my iPhone 7 Plus iOS 11.2.5 is not picking up my voice properly. If I turn the iPhone and speak loud into the mic next to the camera lenses I can get Siri to work.
I’ve gone through the basic self service steps e.g. reset the phone. Talked to Apple-support over the phone. No problems in the tests.
Yesterday I went to my local Apple store and got Genius Bar support. The guy tested all the microphones and they where all working. Then he wanted to compare with new iPhone 7 Plus in the store. The first one of the new phones did not working either, the second one the same problem and also the third one, some kind of reference Genius Bar phone had the same problem as my phone. When he tested iPhone 6 s plus it was working perfectly.
The Genius guy said that he never experienced this problem before and when this problem was on three new phone 7 plus in the store he was going to escalate the problem to Apple service team.
So my questions, does anyone have a iPhone 7 Plus where Siri is working properly. You should not have to shout for Siri to hear you. If it’s working what iOS are you on?
If you had this problem, what was the solution?