I'm not sure if this is the right place but I'm looking for an alternative to Skype for my iPhone. I've found Skype's call quality to be terrible and their customer service is atrocious/non-existent. I am on the Unlimited US and Canada plan for $7.95 every 3 months and I last paid them on June 27, 2009. For some reason they decided to charge my card a month early (shouldn't have been charged until September 27, 2009) and my card had expired. Not only did they not send me an email informing me that my card was expired while giving me a chance to update the expiration date, they actually cancelled my subscription! They shouldn't even have been charging me for another month and then they go and cancel my subscription? Even worse, they have no customer service phone number so you have to rely on a web form for customer service. I submitted the form and got a response, but the person completely misunderstood my problem and I had to submit another help form. This is not the first time I've had a problem with their customer service and like I said, the call quality has been severely lacking.
Anyway, is there a similar service available that can be used from my phone for outgoing calls? The thing I do like about Skype is the ability to use the app on my phone for outgoing calls and my cell phone number shows up on the caller id of the person I'm calling. Is that type of functionality available with any other VOIP service?
Anyway, is there a similar service available that can be used from my phone for outgoing calls? The thing I do like about Skype is the ability to use the app on my phone for outgoing calls and my cell phone number shows up on the caller id of the person I'm calling. Is that type of functionality available with any other VOIP service?