Hi all, I have loved using this laptop for the last 10 years but in the last 12months it seems to have become slower and slower . I have found Firefox becoming very slow when browsing Facebook and other sites and Thunderbird and Keynote can be incredibly slow - complete stop. Occasionally copying files from one destination to another on the SSD or from a USB drive or SD card can also become extremely slow. I generally fear multitasking on this machine now
It has two SSD drives (Operating system and Data) I recently wiped both SSDs and re-installed Catalina from scratch before re-installing Thunderbird etc. I think it helped a little with the general speed but there are still times as mentioned when things grind to a halt.
My one thought is to free some space up on the 2TB SSD. Thank you for any other help and suggestions.
EtreCheckPro Report:
It has two SSD drives (Operating system and Data) I recently wiped both SSDs and re-installed Catalina from scratch before re-installing Thunderbird etc. I think it helped a little with the general speed but there are still times as mentioned when things grind to a halt.
My one thought is to free some space up on the 2TB SSD. Thank you for any other help and suggestions.
EtreCheckPro Report:
EtreCheckPro version: 6.8.2 (68031)
Report generated: 2023-10-03 20:29:24
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:02
Performance: Excellent
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
Obsolete hardware - This computer may be considered obsolete.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Heavy RAM usage - Apps are using a large amount of RAM.
High battery cycle count - Your battery may be losing capacity.
Apps hanging - There have been numerous app hangs.
Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
Limited permissions - More information may be available with Full Disk Access.
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
Status: Obsolete
MacBook Pro Model: MacBookPro9,1
2.3 GHz Quad-Core Intel Core i7 (i7-3615QM) CPU: 4-core
16 GB RAM - At maximum
BANK 0/DIMM0 - 8 GB DDR3 1600
BANK 1/DIMM0 - 8 GB DDR3 1600
Battery: Health = Normal - Cycle count = 821
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
Drives:
disk0 - OWC Mercury EXTREME Pro 6G SSD 120.03 GB (Solid State - TRIM: No)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 119.82 GB
disk2 [APFS Virtual drive] 119.82 GB (Shared by 5 volumes)
disk2s1 - M*****************a (APFS) [APFS Virtual drive] (39.00 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (26 MB used)
disk2s3 - Recovery (APFS) [Recovery] (527 MB used)
disk2s4 - VM (APFS) [APFS VM] (1.07 GB used)
disk2s5 - Macintosh HD (APFS) (11.25 GB used)
disk1 - CT2000BX500SSD1 2.00 TB (Solid State - TRIM: No)
Internal SATA 6 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - Data (Journaled HFS+) 2.00 TB (1.82 TB used)
Mounted Volumes:
disk1s2 - Data
Filesystem: Journaled HFS+
Mount point: /Volumes/Data
Used: 1.82 TB
Size: 2.00 TB
Free: 182.53 GB
Available: 183.60 GB
disk2s1 - M*****************a [APFS Virtual drive]
Filesystem: APFS
Mount point: /System/Volumes/Data
Used: 39.00 GB
Shared values
Size: 119.82 GB
Free: 67.82 GB
Available: 78.26 GB
disk2s4 - VM [APFS VM]
Filesystem: APFS
Mount point: /private/var/vm
Used: 1.07 GB
Shared values
Size: 119.82 GB
Free: 67.82 GB
disk2s5 - Macintosh HD
Filesystem: APFS
Mount point: /
Read-only: Yes
Used: 11.25 GB
Shared values
Size: 119.82 GB
Free: 67.82 GB
Available: 78.26 GB
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 323 MB available
System Software:
macOS Catalina 10.15.7 (19H2026)
Time since boot: About 8 hours
Notifications:
EtreCheckPro.app (Translocated)
one notification
Loopback.app
one notification
Creative Cloud.app
10 notifications
Security:
Gatekeeper: App Store and identified developers
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Apps: 2
Applications:
396 apps
386 x86-only apps
4 unsigned apps
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 179 Apple tasks
[Running] 123 Apple tasks
[Other] One Apple task
System Launch Agents:
[Not Loaded] 20 Apple tasks
[Loaded] 165 Apple tasks
[Running] 131 Apple tasks
Launch Daemons:
[Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-07-13)
Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2
[Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-07-13)
Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService
[Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-07-24)
Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon
[Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-07-12)
Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
Launch Agents:
[Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-07-13)
Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true
[Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-07-13)
Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-07-13)
Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon
[Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-07-13)
Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot
User Launch Agents:
[Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2023-09-23)
Command: /Volumes/Data/U***s/a**m/L*****y/A*****************t/G****e/G***********r/C*****t/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2
[Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-09-21)
[Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-09-21)
[Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, Inc. - installed 2023-03-11)
Executable: /Volumes/Data/U***s/a**m/L*****y/A*****************t/L******k/Loopback.app/Contents/MacOS/Loopback
User Login Items:
[Running] 1Password Extension Helper (App Store - installed 2023-07-07)
Modern Login Item
/Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app
[Loaded] 1Password Launcher (App Store - installed 2023-07-07)
Modern Login Item
/Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app
[Not Loaded] StartUpHelper (Spotify - installed 2023-09-27)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Running] Android File Transfer Agent (Google, Inc. - installed 2023-07-12)
Application
/Volumes/Data/U***s/a**m/L*****y/A*****************t/G****e/A*******************r/Android File Transfer Agent.app
App Extensions:
Safari extensions:
1Password - /Applications/1Password 7.app
Finder sync extensions:
Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app
QuickLook Previews (legacy):
OPItemMetadataQLGenerator - /Applications/1Password 7.app
com.agilebits.itemmetadata *.onepassword-item-metadata
TextMateQL - /Applications/TextMate.app
public.source-code
public.text
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-07-13)
Audio Plug-ins:
MSTeamsAudioDevice: 2023.06.01.7 (Microsoft Corporation - installed 2023-02-24)
Safari Extensions:
1Password (App Store - installed 2023-07-07)
Backup:
Time Machine information is limited without Full Disk Access
Destinations:
1*********e [Local] (Last used)
7 local snapshots
Oldest local snapshot: 2023-08-21 18:08:37
Last local snapshot: 2023-10-03 17:37:52
Performance:
System Load: 1.25 (1 min ago) 1.44 (5 min ago) 1.51 (15 min ago)
Nominal I/O usage: 0.00 MB/s
File system: 20.91 seconds
Write speed: 485 MB/s
Read speed: 469 MB/s
CPU Usage Snapshot:
Type Overall
System: 2 %
User: 6 %
Idle: 92 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
firefox 20.34 % (Mozilla Corporation)
WindowServer 18.80 % (Apple)
EtreCheckPro 9.78 % (Etresoft, Inc.)
plugin-container (28) 7.65 % (Mozilla Corporation)
kernel_task 3.52 % (Apple)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
plugin-container (28) 4.48 GB (Mozilla Corporation)
firefox 999 MB (Mozilla Corporation)
EtreCheckPro 999 MB (Etresoft, Inc.)
mds_stores 325 MB (Apple)
MTLCompilerService (9) 217 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
firefox 2 MB / 546 KB (Mozilla Corporation)
mDNSResponder 431 KB / 402 KB (Apple)
netbiosd 10 KB / 7 KB (Apple)
apsd 5 KB / 9 KB (Apple)
SystemUIServer 0 B / 428 B (Apple)
Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
WindowServer 8 (Apple)
firefox 5 (Mozilla Corporation)
plugin-container (28) 2 (Mozilla Corporation)
hidd 1 (Apple)
AXVisualSupportAgent 1 (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 670 MB
Used RAM: 11.27 GB
Cached files: 4.07 GB
Available RAM: 4.73 GB
Swap Used: 0 B
Software Installs (past 60 days):
Install Date Name (Version)
2023-09-26 Mobile Device (1.0.0.0)
2023-09-29 XProtectPlistConfigData (2172)
2023-09-29 XProtectPayloads (112)
Diagnostics Information (past 7-30 days):
2023-10-03 11:36:16 Firefox.app - Hang (2 times)
Executable: /Applications/Firefox.app
2023-10-01 18:18:27 Adobe Illustrator.app - Hang (4 times)
Executable: /Applications/Adobe Illustrator CC 2019/Adobe Illustrator.app
Details:
abort() called
CEPHtmlEngine(1537,0x700015eb6000) malloc: Incorrect checksum for free
d object 0x7f8f2a7416e8: probably modified after being freed.
Corrupt value: 0xa00007f800000000
End of report