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Wildog27

macrumors member
Original poster
Jun 10, 2008
87
2
I got the ATV2 for Christmas and while it's a good piece of machinery, I've had a couple of issues.

1) It can sometimes take a long time to upload video from the home computer. For instance, it took about 5 minutes to start playing a Standard Def 90 min movie last night and can sometimes take longer with HD video. All of our iTunes files are on an external USB 2.0 hard drive, but the ATV is connected to the computer wirelessly over an N network. Is that a standard amount of time for the file to be loaded into the buffer and start playing?

2) At least three times since we've had it, the ATV won't recognize that the iTunes library is Home Shared. I've had to go and turn off Home Sharing on the main computer and then turn it back on and the ATV will recognize it then.

Since this is my first ATV, I have no idea if the load time is standard. It feels like it shouldn't be and the dropping of the home share certainly shouldn't be, but I didn't if others experienced this and had a fix or if this was a "return to Apple Store" situation.
 
1) It can sometimes take a long time to upload video from the home computer. For instance, it took about 5 minutes to start playing a Standard Def 90 min movie last night and can sometimes take longer with HD video. All of our iTunes files are on an external USB 2.0 hard drive, but the ATV is connected to the computer wirelessly over an N network. Is that a standard amount of time for the file to be loaded into the buffer and start playing?

No it shouldn't work like that.

I would guess its a home network issue as it took me some time to get the buffer line ahead of the movie that was playing. Often i start the movie and press pause for a couple of mins so it can load ahead of time. I am on a g network but n should be faster.

ATV2 does have network test options but I dont know what it does when it is slow.

If you have an iphone or an ipad using the home wireless (or PC/Mac even), run some speed tests (eg cisco app)and then tinker with the router to get the best response possible on the ipad/iphone. eg I have to get 6000+kbps but its better closer to 10,000.

Another option for router performance is to change the channel. I had a thread a few weeks ago and Occams Razor and others gave me some tips.
https://forums.macrumors.com/threads/1069606/

I dont think the movies on USB would help either.
 
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