Sluggish new MBP 13 M1

[kougra6541]

Just got my new 13.3" MBP 16GB Ram 500GB SSD and I keep running into everything becoming unresponsive. Apple support had me try resetting the NVRAM which seemed to help for a bit but then it went right back to what it was doing before.

Safari
Finder
Illustrator
Messenger

All my apps keep freezing up.

I am fully up to date on my OS, running 11.0.1.

Any suggestions on how to fix this? Apple support wants me to reinstall the OS but I'm hesitant since others seemed to have trouble with that.

 

[kougra6541]

Reinstalling the OS now so ?? That helps!

 

[kougra6541]

Reinstalling the OS now so ?? That helps!

no luck on that front. I'm still having issues.

 

[jazz1]

no luck on that front. I'm still having issues.

Did Apple Support offer an online diagnostic test?

 

[Zazoh]

Spotlight Indexing | iCloud sync | Photos Synch ?

What is activity Monitor showing using resources?

 

[christophermdia]

yea, once you load things up its going to index for a couple days, first thing I do when I get a new Mac is open everything up and let it all sync for a couple days ... usually its fine after that

 

[Kung gu]

@kougra6541 i would return it and get a new one again

 

[Marshall73]

Yeah, sounds broken. My Air has only been sluggish just after opening Outlook (Rosetta version) and after World of Warcraft crashes, native client but dunno what is going on with it. Seems fine when running Diablo 3 for an hour and tabbing in and out of it though.

 

[kougra6541]

Did Apple Support offer an online diagnostic test?

they had me reset NVRAM, reinstall OS (twice), did a repair test of the disk drive then had me erase the SSD.

And then of course as others have found out, I kept getting error messages when trying to reinstall the OS after that.

So apple said to bring it in for service, but then I followed the steps to use the configurator 2 to restore the computer that way and that got me back in.

Now I’m trying to reinstall everything I had last night on it to see if the problem is still there or not.

 

[kougra6541]

yea, once you load things up its going to index for a couple days, first thing I do when I get a new Mac is open everything up and let it all sync for a couple days ... usually its fine after that

Any chance you are using the 2020 version of illustrator?
That’s what was giving me the biggest issue before all of this.