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Silly John Fatty

macrumors 68000
Original poster
Nov 6, 2012
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I'm wondering if you can get your device replaced (or repaired) if let's say you have some dents in it or some bruises. Things that let's say definitely affect resale value. Do you think they would replace/repair it and has anyone tried it or had it done? Or does it really need to be broken?
 

Silly John Fatty

macrumors 68000
Original poster
Nov 6, 2012
1,806
514
Why don’t you try making that argument at the Genius Bar and see what happens?

Because I’m not there yet, I’m looking for a cover for the iPad and wonder if I could argue like this in the future (the Smart Folio from Apple doesn’t cover the sides etc., and I damaged mine this way. If that happened again with my new iPad but I had chances to get it replaced if damaged this way, I’d still get the Smart Folio. Otherwise I’d probably go for something more protective).
 

smirking

macrumors 68040
Aug 31, 2003
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Silicon Valley
What if you 'accidentally' drop it

And potentially damage a bunch of additional stuff that they might exclude from repairs? Never a good idea to intentionally damage your products for the sake of getting cosmetic warranty service. Ignoring any ethical considerations, the only time that even makes sense is as a desperate measure when the damage is already serious enough that you're willing to write off the whole machine if your gambit fails.
 
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erihp

macrumors 6502a
Apr 21, 2020
776
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And potentially damage a bunch of additional stuff that they might exclude from repairs? Never a good idea to intentionally damage your products for the sake of getting cosmetic warranty service. Ignoring any ethical considerations, the only time that even makes sense is as a desperate measure when the damage is already serious enough that you're willing to write off the whole machine if your gambit fails.
AppleCare+ covers accidental damage and theft/lost, ethics aside.
 

smirking

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Aug 31, 2003
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AppleCare+ covers accidental damage and theft/lost, ethics aside.

Thanks for clarifying that, but if applied to the case of the OP, we don't know to what extent they will honor that agreement. Intentional physical damage is rarely limited to only the thing you intend to damage and you can end up weakening parts of the machine that will be more likely to fail later.

Stories of people who who got themselves killed themselves or in the hospital trying to claim insurance benefits through some dim-witted scheme are so popular that it's basically its own genre of humor. We have so little sympathy for people like this that we actually find it funny when they maim themselves.

My point was to not take risks that outweigh the reward.
 
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erihp

macrumors 6502a
Apr 21, 2020
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Thanks for clarifying that, but if applied to the case of the OP, we don't know to what extent they will honor that agreement. Intentional physical damage is rarely limited to only the thing you intend to damage and you can end up weakening parts of the machine that will be more likely to fail later.

Stories of people who who got themselves killed themselves or in the hospital trying to claim insurance benefits through some dim-witted scheme are so popular that it's basically its own genre of humor. We have so little sympathy for people like this that we actually find it funny when they maim themselves.

My point was to not take risks that outweigh the reward.

Loss literally means you could set it down somewhere and walk away, or drop it in the ocean. You still have to pay the deductible but if you -really- wanted it replaced, you could. No risk of a hospital visit.

I follow your point about accidental damage but the reality is most often they just replace the entire device, rarely do they 'fix' the original hardware.
 
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JoeG4

macrumors 68030
Jan 11, 2002
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I usually go with "doesn't hurt to ask" but you're gonna be spending a lot of time on this, and it's probably not worth the money saved/made.
 

erihp

macrumors 6502a
Apr 21, 2020
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I usually go with "doesn't hurt to ask" but you're gonna be spending a lot of time on this, and it's probably not worth the money saved/made.
Agree. As long as it’s fully functional I wouldn’t bother either.
 
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FreakinEurekan

macrumors 604
Sep 8, 2011
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And potentially damage a bunch of additional stuff that they might exclude from repairs? Never a good idea to intentionally damage your products for the sake of getting cosmetic warranty service. Ignoring any ethical considerations, the only time that even makes sense is as a desperate measure when the damage is already serious enough that you're willing to write off the whole machine if your gambit fails.
I... suppose you could make that argument for a Mac, where it's going to be repaired. iPads are simply replaced if there's damage so ethics is really the only argument to be made here.
 
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smirking

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Aug 31, 2003
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I... suppose you could make that argument for a Mac, where it's going to be repaired. iPads are simply replaced if there's damage so ethics is really the only argument to be made here.

Oh. My bad. I didn't realize this was in the iPad forum. Yeah, I thought we were talking about a MBP.
 

erihp

macrumors 6502a
Apr 21, 2020
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626
AppleCare+ does not cover "Loss," except in the case of iPhones with the optional Theft/Loss plan. Since the OP is talking about an iPad, that's not relevant here.
ah wasnt aware it was only iphone. i assumed the ipad had a similar plan/option. thanks for setting me straight :)
 
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