Hi All
I have a client with 3 El Capitan iMacs in a serviced office environment and a newly built Windows 10 Pro physical machine which acts as a file server. I have a share set up with shared access under the main Admin Account on the machine. The same account is used to authenticate on the Macs.
Very simply the 3 Mac's connect to this machine via mapped drives. It all worked reasonably well under Windows 7 Pro in their previous office with the occasional "Read Only" error when users connected (once per week on average but they lived with it) At this time we have only 1 El Capitan machine in the office. This was fixed by a resave or server reboot. After upgrading to a new Windows 10 server with the same data copied into a new fileshare, users now get the following problems when trying to save files in Excel:
-Save Not Completed - File Rename Failed. Retry?
-Grant File Access - Additional permissions are required to access the following file.
-Alert! Your changes could not be saved to March.xlsx but were saved to a temporary document.
It usually happens within 60 minutes of the user logging on, opening files etc. It works for a while then suddenly refuses to save the file.
What I have tried:
Checked hardware and swapped out cables etc.
Resaved Excel file in .xls format
Copied .xlsx to Mac then copied back to server
Removed/Readded permissions on the Win10 Pro machine
Enabled Excel fileshare function
Copied data from existing Excel sheets to new one manually.
Tried from three different iMacs, all El Capitan. Same issue
Fully rebuilt 1 iMac to ensure not upgrade issues present.
Updated to Office 2016 after clean 2011 removal. No joy.
Tested in Word - unable to delete a newly created file by same user.
Moved entire shared folder to new location with folder freshly created and correctly shared.
No specific errors on the Win10 event log.
Excluded the share from Windows 10 File History backups
Excluded the share from Windows Defender protection
Created new 2nd server in identical configuration using Win 10 Pro laptop - same issue!
For now I have moved the core files to an iMac and shared from there but I would really like to be able to use my new 4TB drive on the Win10 Pro machine to share files as intended. I have read about SMB2 and SMB3 support and wonder whether this is fully interoperable and compatible with Windows 10 - is there any Apple support statement for example?
Before I do this is there anything else I can try - surely I am not the only person struggling with this?
Have spent about 10 hours on this of late and getting many grey hairs.
I am now thinking of a Netgear ReadyNas for better Apple support in file sharing as we have on other client sites with no issues at all.
Any help greatly appreciated!
Andrew
I have a client with 3 El Capitan iMacs in a serviced office environment and a newly built Windows 10 Pro physical machine which acts as a file server. I have a share set up with shared access under the main Admin Account on the machine. The same account is used to authenticate on the Macs.
Very simply the 3 Mac's connect to this machine via mapped drives. It all worked reasonably well under Windows 7 Pro in their previous office with the occasional "Read Only" error when users connected (once per week on average but they lived with it) At this time we have only 1 El Capitan machine in the office. This was fixed by a resave or server reboot. After upgrading to a new Windows 10 server with the same data copied into a new fileshare, users now get the following problems when trying to save files in Excel:
-Save Not Completed - File Rename Failed. Retry?
-Grant File Access - Additional permissions are required to access the following file.
-Alert! Your changes could not be saved to March.xlsx but were saved to a temporary document.
It usually happens within 60 minutes of the user logging on, opening files etc. It works for a while then suddenly refuses to save the file.
What I have tried:
Checked hardware and swapped out cables etc.
Resaved Excel file in .xls format
Copied .xlsx to Mac then copied back to server
Removed/Readded permissions on the Win10 Pro machine
Enabled Excel fileshare function
Copied data from existing Excel sheets to new one manually.
Tried from three different iMacs, all El Capitan. Same issue
Fully rebuilt 1 iMac to ensure not upgrade issues present.
Updated to Office 2016 after clean 2011 removal. No joy.
Tested in Word - unable to delete a newly created file by same user.
Moved entire shared folder to new location with folder freshly created and correctly shared.
No specific errors on the Win10 event log.
Excluded the share from Windows 10 File History backups
Excluded the share from Windows Defender protection
Created new 2nd server in identical configuration using Win 10 Pro laptop - same issue!
For now I have moved the core files to an iMac and shared from there but I would really like to be able to use my new 4TB drive on the Win10 Pro machine to share files as intended. I have read about SMB2 and SMB3 support and wonder whether this is fully interoperable and compatible with Windows 10 - is there any Apple support statement for example?
Before I do this is there anything else I can try - surely I am not the only person struggling with this?
Have spent about 10 hours on this of late and getting many grey hairs.
I am now thinking of a Netgear ReadyNas for better Apple support in file sharing as we have on other client sites with no issues at all.
Any help greatly appreciated!
Andrew
