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mdwsta4

macrumors 65816
Original poster
Jul 23, 2007
1,301
175
I updated to iOS 13 (13.1.2 now) and Snapseed no longer works. When I attempt to open a photo I receive an error message. I've been using this app for years and it is my go-to photo editing app. Is anyone else having this problem? Possible fix? Deleting and reinstalling the app didn't work.

Worst case.... what other options are you guys using on iPhone for more than basic edits? Apple's built in photo editor does not do enough
 

pixel_junkie

macrumors 6502
Oct 31, 2015
404
419
I updated to iOS 13 (13.1.2 now) and Snapseed no longer works. When I attempt to open a photo I receive an error message. I've been using this app for years and it is my go-to photo editing app. Is anyone else having this problem? Possible fix? Deleting and reinstalling the app didn't work.

Worst case.... what other options are you guys using on iPhone for more than basic edits? Apple's built in photo editor does not do enough

My wife and I are having the same issue. Strangely, some photos can be opened and some can't. Photos I just took can not and photos that were sent to me via text and saved are fine.
 

stillcrazyman

macrumors 603
Oct 10, 2014
5,652
65,085
Exile
Ah. Perhaps a check to see if photos are in HEIC format ? Maybe Snapseed can only read jpeg/raw ?

*** Edit - HEIC does not appear to work with Snapseed, at least with iOS 13.1. I just verified this on my X. Most Compatible format works.
 
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mdwsta4

macrumors 65816
Original poster
Jul 23, 2007
1,301
175
Snapseed released an update this week that fixed the problem. If you read the reviews prior to the update, countless people were experiencing the same issue
 
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