Software Update failing in 10.11.1

[wrldwzrd89]

The picture says it all really... look at the sheet dialog. The Apple Software Update server isn't responding. D:

 

[Shirasaki]

Leave to do something else, and retry later.

 

[wrldwzrd89]

Working now. How odd. Thanks, Shirasaki.

 

[Shirasaki]

Working now. How odd. Thanks, Shirasaki.

No worries.

 

[loekf]

No worries.

Problem still exists (Netherlands). Last night the update server was flaky as well.

ping swupdate.apple.com returns zero return packets, so guess the server is down ?

 

[loekf]

And we're back.. it seems

 

[Shirasaki]

Problem still exists (Netherlands). Last night the update server was flaky as well.

ping swupdate.apple.com returns zero return packets, so guess the server is down ?

Uh, well. Probably.
Maybe they just want to release new beta.

 

[tywebb13]

Possible fix

I got the same message on mavericks.

When I tried to load via safari https://swscan.apple.com/content/ca...ion-snowleopard-leopard.merged-1.sucatalog.gz (which is where mavericks updates come from) at first I got a message

Http/1.1 Service Unavailable

But then simply reloading the page the error disappeared and was replaced with the correct sucatalog information page.

Furthermore after doing this, checking for updates in the mac app store worked again and I got no error message.

So maybe this fixes it.

To summarise: Load in safari. You get the error message. THEN RELOAD THE PAGE. All should be good again.

So here are all the sucatalogs you need

For El Capitan:

https://swscan.apple.com/content/ca...ion-snowleopard-leopard.merged-1.sucatalog.gz

For Yosemite:

https://swscan.apple.com/content/ca...ion-snowleopard-leopard.merged-1.sucatalog.gz

For Mavericks:

https://swscan.apple.com/content/ca...ion-snowleopard-leopard.merged-1.sucatalog.gz

I also tested the ones for tiger, leopard, snow leopard, lion and mountain lion, but they don't give the error, so no need for the sucatalog reload fix for those.

And I tested the panther one and strangely that one DID give the error message. My reload trick fixed that one too.

Here are the catalogs for reference in case they become affected anyway:

For Mountain Lion:

http://swscan.apple.com/content/cat...ion-snowleopard-leopard.merged-1.sucatalog.gz

For Lion:

http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.merged-1.sucatalog.gz

For Snow Leopard:

http://swscan.apple.com/content/catalogs/others/index-leopard-snowleopard.merged-1.sucatalog.gz

For Leopard:

http://swscan.apple.com/content/catalogs/others/index-leopard.merged-1.sucatalog.gz

For Tiger:

http://swscan.apple.com/content/catalogs/index-1.sucatalog.gz

For Panther:

http://swscan.apple.com/scanningpoints/scanningpointX.xml