I had to remove my Apple Card from my Apple ID as a payment method as it was stating there was a problem verifying the card. It had been working for years (ever since I initially got the card).
I go to Settings/My Name/Payment and Shipping/Add Payment Method, and it finds my Apple Card in my wallet.
When I select that card, it authenticates with FaceID, and then simply returns to the screen to add the card. All i can do is select Done and it tries again, but takes me back to the screen to add the card. I can also select Back, and that takes me back to the screen to add a payment method, but it never adds the Apple Card.
I have tried adding it via the web at appleid.apple.com, but it tells me it cannot add the card and to contact Apple Support.
I have a case open with Apple, but it is moving slow as molasses. I am not sure they know what the issue is. I also contacted Goldman Sachs and they say all is well with my card, which i believe is true as I can use the card for all other purchases, I just cannot add it to my Apple account as a payment method.
Has anyone here experienced this and were you able to resolve this issue?
Solved -
So, to update on the solution - I requested a new card number via the wallet, and that solved the issue.
Hope this might help someone in the future that has this issue.
I go to Settings/My Name/Payment and Shipping/Add Payment Method, and it finds my Apple Card in my wallet.
When I select that card, it authenticates with FaceID, and then simply returns to the screen to add the card. All i can do is select Done and it tries again, but takes me back to the screen to add the card. I can also select Back, and that takes me back to the screen to add a payment method, but it never adds the Apple Card.
I have tried adding it via the web at appleid.apple.com, but it tells me it cannot add the card and to contact Apple Support.
I have a case open with Apple, but it is moving slow as molasses. I am not sure they know what the issue is. I also contacted Goldman Sachs and they say all is well with my card, which i believe is true as I can use the card for all other purchases, I just cannot add it to my Apple account as a payment method.
Has anyone here experienced this and were you able to resolve this issue?
Solved -
So, to update on the solution - I requested a new card number via the wallet, and that solved the issue.
Hope this might help someone in the future that has this issue.
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