I’m not sure what you mean by soft and hard reset in iOS but if a restart doesn’t fix it, I’d do a backup and restore the phone in iTunes with the latest iOS and see if that fixes it.
FYI -
soft reset = hold the power button (slide to power off)
hard reset = do the button combo to "reset" the iphone (usually used when the screen is unresponsive)
This looks like a screen shot set as your background. The 5:11 in the top left corner looks like the time from some other device when the picture was taken. Are you sure that the notch icons are not part of the background picture?