something amiss

[aicul]

I really wonder who was the unwise person that wastes my time during the iPhone update to complete a backup, then when the iPhone fails to upgrade is totally incapable of restoring the same backup it made a few minutes beforehand.

Come-on Apple, either you do a backup and it can be restored, or don't do the backup.

 

[aicul]

Okay, after a "restore to factory settings" you are proposed to restore to a backup.

But why is it then so difficult to tell the user; to recover the mess of the failed install, restore to factory settings, then load the backup.

Is Apple really forgetting to see its ideas thru....

 

[aicul]

And the backup restore just says "Restore in Prgress" without any cue on the progress being made (either of the iPhone or in iTunes). Just have to wait.

 

[aicul]

After waiting, you discover that the restore did not recover any applications, only some of the standard application settings such as email.

dismal

 

[Knowlege Bomb]

You should draw pictures and make this into a comic...

 

[deimos256]

all of those posts condensed into a level headed statement would have been great to send off to apple feedback, here it does nothing but draw flak.

I hate to be this person but backing up before an update saved my behind today, as my update failed and i restored from my saved backup flawlessly.

 

[aicul]

I agree, backups are important and this thread is about making the restore of an iPhone backup something simple

Some points here :

1. I did eventually restore my iPhone but that was a painful process in terms of time and intellectual clarity of what was ongoing

2. My restore took over 1 hour. Now honestly, my iPhone has 16Gb of memory, which means a full backup prior to an upgrade involves taking an image of 16Gb, and the restore means copying that image back. Transferring 16Gb should take minutes not hours. Lets not forget this is a telephone and people actually need them...

3. Someone will have to explain to me why I must re-install the OS when I need to restore a backup. For all I know, the OS is part of the backup I would expect iTunes to complete prior to an upgrade.

 

[The Californian]

You should draw pictures and make this into a comic...