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EvanEiga

macrumors regular
Original poster
Jun 15, 2015
133
32
Disclaimer: this could very well be caused by faulty hardware, or an act of God. I am not saying Sonoma caused the issue, but I did see some funny things within Sonoma hours prior to the bricking.

So yesterday, my 13" MacBook Air M2 was fried. As I was normally typing, one of the keys kept repeating itself, and I had to close the app I was typing on to stop it.

As soon as I closed the app, I noticed none of the keys on the keyboard were responding, so I restarted the computer. Sure, it felt just like a system glitch, nothing a good ol' reboot can't fix. That was when I realized, the keyboard was completely dead, the light indicator on CAP LOCK wasn't turning on, and the trackpad recognized my finger movements but wouldn't press/click. I could still tap to click, but the taptic engine isn't providing any feedback.

Also, since none of the keys were working, I couldn't type my passcode, and therefore I was locked out of the system as well.

Went to the local Apple Store, and they ordered parts and quoted me a roughly 5-day estimate on the repair. The genius said he had never seen this before, and the issue "appeared more severe and serious than he had imagined."

Now, could this be Sonoma that bricked my hardware? I don't know, I have Googled around and I didn't find anyone else experiencing similar issues. But I do recall hours prior to the issue, I kept seeing the screen recording indicator (from WeChat) on my menu bar, even though I had closed all my apps. At the time, everything functioned beautifully until that one keyjam incident.
 
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EvanEiga

macrumors regular
Original poster
Jun 15, 2015
133
32
TL; DR - I am an idiot. Found liquid damage.

Full Story: Apple Genius called and said they found oily substance in the trackpad, and they offered me two options.

1, The oily substance is still present, but the computer seems to be working right now, He could wipe the parts clean and return the machine free of charge, but the drawback is that since the components (mainly the chip that controls the trackpad and keyboard) have already been soaked in oil, (which hasn't dried up yet after ~3 days), the machine could fail any time.

or
2, Since I have Apple Care and he had ordered the entire keyboard, trackpad, and logic board, essentially the whole computer minus the closure, he could swap every single component should it be ever slightly contaminated for ~$99.



I decided to learn the lesson and take option 2 - at least I know my machine will be working without potential risks now.

It must have been accidental spills from my work lunch that I wasn't aware of, but I now know what not to do.....

Well, at least I can reinstall Sonoma without any hesitation.
 

KoolAid-Drink

macrumors 68000
Sep 18, 2013
1,859
947
USA
it can, but only in terms of a bad firmware (or interrupted flash) making something low level non functional
Yes. Last year's Ventura beta caused my touchbar to flicker continuously and go crazy with white flashes. Had no choice but to get the laptop replaced/fixed. They did try flashing on the Monterey (at the time) firmware instead of Ventura's, but it did not remedy the problem.
 
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