Sound issues

[unluckiest]

Hey!

I have a problem with sound through headphones on Chrome and Opera (possibly other programs too).

You can reproduce the problem like this:


1. Open/restart Chrome

2. Go on Youtube (or Soundcloud, Twitch)

3. Start a video and plug in your headphones

4. Pull out the headphones and re-insert them

5. Now the sound goes through the speakers not the headphones (Although it shows that headphones are plugged in)

6. If step 5 did not occur, repeat step 4.

This problem exists on all of the 3 Macbook Pro 13 2018 I have tested and sent back, and a Macbook Air 2018 in store, also a Macbook Pro 13 2018 that my friend owns. I have tried everything to fix, resetting and updating the laptop and the Software, contacting Apple.. Apple told me to contact Google and Opera, but these companies do not answer emails so I don't know what to do now. I have found a similar post here (Apple forum).

Specs:

Inte i5
256 GB SSD
8 GB RAM
13.3 inches

Sorry for my bad english. This is my first time posting here, if there is anything I have done wrong please let me know.

Thanks!

 

[Audit13]

I repeatedly plugged and unplugged the headphones in step 4 playing a Youtube video in Chrome and had no problem switching back and forth between headphones and internal speakers.

I'm using an early 2015 13" Air running 10.14.3.

 

[unluckiest]

I repeatedly plugged and unplugged the headphones in step 4 playing a Youtube video in Chrome and had no problem switching back and forth between headphones and internal speakers.

I'm using an early 2015 13" Air running 10.14.3.

It only occurs on Macbook Pro 13 2018 with touch bar and Macbook Air 2018.

 

[Audit13]

It only occurs on Macbook Pro 13 2018 with touch bar and Macbook Air 2018.

I wonder what the issue may be that it doesn't happen on my Air.

I haven't read any reports of this happening on any 2018 models on this or other forums.

 

[Donoban]

Hey!

I have a problem with sound through headphones on Chrome and Opera (possibly other programs too).

You can reproduce the problem like this:


1. Open/restart Chrome

2. Go on Youtube (or Soundcloud, Twitch)

3. Start a video and plug in your headphones

4. Pull out the headphones and re-insert them

5. Now the sound goes through the speakers not the headphones (Although it shows that headphones are plugged in)

6. If step 5 did not occur, repeat step 4.

This problem exists on all of the 3 Macbook Pro 13 2018 I have tested and sent back, and a Macbook Air 2018 in store, also a Macbook Pro 13 2018 that my friend owns. I have tried everything to fix, resetting and updating the laptop and the Software, contacting Apple.. Apple told me to contact Google and Opera, but these companies do not answer emails so I don't know what to do now. I have found a similar post here (Apple forum).

Specs:

Inte i5
256 GB SSD
8 GB RAM
13.3 inches

Sorry for my bad english. This is my first time posting here, if there is anything I have done wrong please let me know.

Thanks!

Don't take offence. But is this really a problem? The amount of time you've spend sending back 3 laptops?

I think I have a fix.

1 - Connect head phones
2 - Do not remove head phones
3 - If removed, restart Mac

 

[unluckiest]

Don't take offence. But is this really a problem? The amount of time you've spend sending back 3 laptops?

I think I have a fix.

1 - Connect head phones
2 - Do not remove head phones
3 - If removed, restart Mac

I think it is a problem because it never happened to me on other laptops, and I can't always restart Mac every time I need to reinsert my headphones. Additionally my old Macbook Air have been perfect, therefore I had high expectation for the new Macbook Pro which costs twice as much.

 

[Donoban]

I think it is a problem because it never happened to me on other laptops, and I can't always restart Mac every time I need to reinsert my headphones. Additionally my old Macbook Air have been perfect, therefore I had high expectation for the new Macbook Pro which costs twice as much.

I’m saying you don’t pull out your headphones after you’ve connected them.

Yeah it sucks but you know, this is Apple. Based on historical behaviours, they will not fix it until the next version of the laptop.

 

[Ploki]

Works fine on Safari.

I don't know about Chrome and i'm not gonna install it, might be a good browser but it's a resource hog on macOS and imo works terrible.

This is a Chrome bug. (no wonder)

 

[unluckiest]

Wroks fine on Safari.

I don't know about Chrome and i'm not gonna install it, might be a good browser but it's a resource hog on macOS and imo works terrible.

Everything works fine on Safari and itunes, but not Chrome and Opera.

 

[Ploki]

Everything works fine on Safari and itunes, but not Chrome and Opera.

TIL opera still exists.

i think it might be the fact that T2 now manages sounds, and Chrome was yet updated to compensate for that fact?

wild guess tho

 

[unluckiest]

TIL opera still exists.

i think it might be the fact that T2 now manages sounds, and Chrome was yet updated to compensate for that fact?

wild guess tho

Exactly what i thought!

 

[Donoban]

Everything works fine on Safari and itunes, but not Chrome and Opera.

Dude. None issue.

Oh Lordy. All those replacements.

Enjoy your laptop man and I agree with others. Safari is a top browser on Mac. Make the switch.