Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

PowerBook-G5

macrumors 65816
Original poster
Jul 30, 2013
1,244
1,183
I recently added two-factor verification to my Apple ID (I am pretty sure that I went to the official Apple ID site, with the green lock in the url), and after I added my iPod Touch, I recieved this email from Apple. When I recorded it, the message went directly to my spam folder. Then, I looked at the email address and was suspicious of the "appleid_usen@email.apple.com" email address. Is this email spam, and should I be concerned?
 

Attachments

  • image.jpg
    image.jpg
    74.1 KB · Views: 2,530
It's a scam. What tigres wrote.

See this: http://support.apple.com/kb/HT5620 - read the last paragraph.

Well then is it bad that I get an email from the same address after editing my phone number? I followed the link you sent, read it, then I clicked on the link to edit my Apple ID. The page appeared real, had the green lock, etc, and then signed in with two-factor. After that I edited my phone number (as a test) and got this email (albeit the email looked MUCH more official)

What the hell is going on?
 

Attachments

  • image.jpg
    image.jpg
    45.5 KB · Views: 3,030
Well then is it bad that I get an email from the same address after editing my phone number? I followed the link you sent, read it, then I clicked on the link to edit my Apple ID. The page appeared real, had the green lock, etc, and then signed in with two-factor. After that I edited my phone number (as a test) and got this email (albeit the email looked MUCH more official)

What the hell is going on?

Short version - you're good, stop worrying.

Longer version - Apple's changed something in their system, and they haven't updated that webpage yet.

Your second post got me wondering, and I needed to update my company's ID after an employee retired, so I checked for myself. I'm sorry for the bad advice in my previous post, in that changing my details yielded several emails from the same email address you cited - changes I made late last week yielded the earlier-cited email address, so this is a new email address that I'd never seen before. I also had to add some new Mac hardware and move some Mac hardware from one account to another, and I received verification emails from the newer email address. I also checked the long headers (which can, of course, be spoofed) - and they all came from Apple; all of my Apple Support information was changed in real-time.

I'm going to email Apple Support, and comment on their web page. Again, I'm sorry - I didn't know absolutely about the changes as I'd received confirmation emails from the prior email address as late as 3 days ago, but still - panic is just that. I'd checked Apple's own web site for confirmation, but they're slipping a bit IMO.
 
Short version - you're good, stop worrying.

Longer version - Apple's changed something in their system, and they haven't updated that webpage yet.

Your second post got me wondering, and I needed to update my company's ID after an employee retired, so I checked for myself. I'm sorry for the bad advice in my previous post, in that changing my details yielded several emails from the same email address you cited - changes I made late last week yielded the earlier-cited email address, so this is a new email address that I'd never seen before. I also had to add some new Mac hardware and move some Mac hardware from one account to another, and I received verification emails from the newer email address. I also checked the long headers (which can, of course, be spoofed) - and they all came from Apple; all of my Apple Support information was changed in real-time.

I'm going to email Apple Support, and comment on their web page. Again, I'm sorry - I didn't know absolutely about the changes as I'd received confirmation emails from the prior email address as late as 3 days ago, but still - panic is just that. I'd checked Apple's own web site for confirmation, but they're slipping a bit IMO.

No need to be sorry, I was just concerned. We can never be too safe nowadays with all of the hackings/breaches happening all over the place. The thought that Apple had changed their email for this system had run across my mind at one point, but I forgot to throw it out here to you all. I do agree that Apple is slipping a bit now, and I will, as well, email Apple support about this problem. The sooner we can get this fixed, the better! Thanks again!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.