iPhone Spark Email not verifying!

[Nigel_Payne]

Hi,

I've been using Spark for months with no problems at all.....it's brilliant...BUT THEN...I changed my router!
Since then, Spark on my iPhone 6S+ will not verify. It means I can't get push notifications so have to log on to push emails through.

I use it for my work email and work from home so use the notifications a lot.

I've logged on to my router and disabled the firewall to check if that was the problem, still no luck.

Anyone use Spark and had the same problem?

I did contact the software company but they haven't been much help.

Thanks in anticipation!

 

[pacorob]

I think you are not the only one there. I've seen numerous problems with e-mails not being received until you open up the app this has unfortunately also been the case with other third party mail apps on iOS but also when I switched back a few months ago to Apple mail again the same problem is there as well although my notifications are on to show a badge icon.