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w00tme

macrumors member
Original poster
Aug 6, 2007
97
0
Would it be possible to have someone at apple open the phone up and blow it out with some compressed air, or is the camera assembly completely sealed off?
 
They would probably replace it with a white box model and send it out. I don't they will open the phone at the Apple Store as opposed to the MacBooks.
 
we'll this is actually a replacement. i had my white 3GS replaced due to a loose silent switch, and the replacement has a speck of dust under there.

when the genius checked out my first phone, he said he was going to open it up and see if there was anything else causing the rattle, so i do think they will open it. :)
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

Does it show up in the photos? If not, why bother?
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

Does it show up in the photos? If not, why bother?

It doesn't show up - it's right at the edge of where the lens actually is. I'm afraid that over time, it may shift in front of the lens. Better safe than sorry, I guess. :cool:
 
If there is dust on the inside, they will replace it for you. I had my 3G replaced for similar. Make an appt at the genius bar.
 
If there is dust on the inside, they will replace it for you. I had my 3G replaced for similar. Make an appt at the genius bar.

Gah.. I'd hate for them to do another replacement for me since they have already done 2. The phone I have now is good, and I don't want to risk getting a phone that is worse off.
 
I dont know if this will help, but i just had my 3G replaced for having dust under the screen. The apple genius said it wasnt my fault, so in about a minute replaced it with a brand new iphone. (yes it was brandnew, not refurbished)
 
Well after watching some disassembly videos, it seems as though the camera module is separate from the glass that lays flush with the plastic back of the phone. Time to find a tiny screwdriver and a suction cup. Since I have an anti-glare film on, do you think I might suction that off instead of the screen itself? haha.
 
Well after watching some disassembly videos, it seems as though the camera module is separate from the glass that lays flush with the plastic back of the phone. Time to find a tiny screwdriver and a suction cup. Since I have an anti-glare film on, do you think I might suction that off instead of the screen itself? haha.

I would just take it in, if you don't know EXACTLY what your doing you may be costing yourself a $200 + $500 ( replacement ) mistake. Apple usually understands, they get way more picky customers and yours sounds more valid.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A341 Safari/528.16)

Does it show up in the photos? If not, why bother?

Because it is a $600 phone and there shouldn't be a speck of dust under the glass...... Why people ask questions like this is beyond me.
 
Problem Solved.

This speck of dust was quite persistent.

I opened up the phone with the suction cup method. I didn't really need to completely remove the screen since I could just angle it off to the side to get access to the camera module.

I removed the screw and clip that holds on the camera module.

I lifted the camera module from its seating.

I tried blowing some compressed air onto the lens, but the speck of dust wouldn't budge.

I had to get some floss and prod the darn thing to get it to move.

I don't think i voided my warranty, since there isn't really any way they can tell I opened it up. I didn't have to remove that "do not remove" sticker or anything.

This was actually quite fun, and a great learning experience!
 
Because it is a $600 phone and there shouldn't be a speck of dust under the glass...... Why people ask questions like this is beyond me.

How come I've never heard anyone complain about a speck of dust inside a $30,000 car's headlight? The fact is, iPhone owners, on this forum, myself included, are a nitpicky OCD lot, far above and beyond the average consumer. We are not a real world sample, so don't make it sound like it's totally normal to notice a speck of dust and demand satisfaction.

I bought a $1500 Canon DSLR lens a couple of years ago. It has a speck of dust or 2. Most lenses do if you look hard enough. But any photographer will tell you 99.9% of the time you'll never see it in the pictures.

Fact is, any other phone might have a similar problem, but just try going to a random phone store to return a Samsung because of a speck or dust, or a tiny scratch. Apple is unique in that they sell and service what they manufacture in a retail outlet. If Samsung had retail outlets, people would be lined up to complain about specks of dust too. We do it because Apple has stores in which we can. That doesn't make it any less OCD.
 
How come I've never heard anyone complain about a speck of dust inside a $30,000 car's headlight? The fact is, iPhone owners, on this forum, myself included, are a nitpicky OCD lot, far above and beyond the average consumer. We are not a real world sample, so don't make it sound like it's totally normal to notice a speck of dust and demand satisfaction.

I bought a $1500 Canon DSLR lens a couple of years ago. It has a speck of dust or 2. Most lenses do if you look hard enough. But any photographer will tell you 99.9% of the time you'll never see it in the pictures.

Fact is, any other phone might have a similar problem, but just try going to a random phone store to return a Samsung because of a speck or dust, or a tiny scratch. Apple is unique in that they sell and service what they manufacture in a retail outlet. If Samsung had retail outlets, people would be lined up to complain about specks of dust too. We do it because Apple has stores in which we can. That doesn't make it any less OCD.

i like you. i've never thought of it that way, but that be the truth!
 
Yes, we Apple types can be a picky lot. I can't wait for Microsoft to open those
stores near the Apple stores and start getting lines of complaints. Just
imagine, a place to take your windows machines! It's going to be very
amusing to watch.
 
My Edge iPhone had quite a bit of dust behind the camera glass, and it never showed up in pictures in the year it was present
 
I have a speck of dust too. Mostly it's just annoying when overtop of text and garbles the character. I'd like to make a genius appt, but don't want to have to restore to erase my jailbreak should they turn me away. I wish there was a way to take my jailbroken phone in and find out whether they would even do anything, then a restore would be worth it.
 
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