9/16 Upgraded 3 phones:
6s 16gb silver to 7 32gb silver
6s 16gb rose to 7 32gb rose
6s 64gb rose to 7+ matte black 128gb
9/19 received the two 7s and returned the two 6s. 9/20 Sprint charged me non device return fees and lease cancellations for both phones totaling almost $900. The 6s' were delivered back to Sprint on 9/28. All last week I made 7 calls trying to rectify this and nothing. Went on chat today 10/11, charges reversed account is back to normal. Now I'm just waiting for my frakking 7+. If you were charged and you've already sent your phones back and calls are not helping, try chat.
6s 16gb silver to 7 32gb silver
6s 16gb rose to 7 32gb rose
6s 64gb rose to 7+ matte black 128gb
9/19 received the two 7s and returned the two 6s. 9/20 Sprint charged me non device return fees and lease cancellations for both phones totaling almost $900. The 6s' were delivered back to Sprint on 9/28. All last week I made 7 calls trying to rectify this and nothing. Went on chat today 10/11, charges reversed account is back to normal. Now I'm just waiting for my frakking 7+. If you were charged and you've already sent your phones back and calls are not helping, try chat.