Sprint/Nextel Account Question

[thunder555]

OK. So I got my phone last night. Psyched. But completely forgot that I don't have my Nextel account number (locked in office). Called customer service and they are guarding the account number like its the nuke code.

ANY suggestions on how to get the account number so I can get my baby activated? Thanks in advance!

 

[mac-er]

OK. So I got my phone last night. Psyched. But completely forgot that I don't have my Nextel account number (locked in office). Called customer service and they are guarding the account number like its the nuke code.

ANY suggestions on how to get the account number so I can get my baby activated? Thanks in advance!

If you have already signed up for account access on Sprint.com, you can view copies of your bill, which have the account number on them.

That is what I did.

 

[thunder555]

If you have already signed up for account access on Sprint.com, you can view copies of your bill, which have the account number on them.

That is what I did.

Unfortunately, I never did that...My accounts payable girl handles all my bills and she's gone for the weekend. Figured maybe it was somewhere on the phone or that there would be another way to obtain it.

Amazing that even with a SS and other info, they won't give up the account.

 

[Pine-Tree]

Unfortunately, I never did that...My accounts payable girl handles all my bills and she's gone for the weekend. Figured maybe it was somewhere on the phone or that there would be another way to obtain it.

Amazing that even with a SS and other info, they won't give up the account.

That's strange, I had the same issue but earlier in the week. I simply called customer care, told them I wanted my account number, verified by giving them some info, and they gave it to me. They must be getting an increased number of people leaving them for iphone so they're giving you guys a hard time. I had a feeling this was going to happen so made the jump to open a new account early in the week, and seeing all the problems people have been getting, I'm glad I did!!