Hello,
Is anyone else having problems loading credit onto your Starbucks card using the new Mobile Card App? This is so you can start using your iPhone to pay your Starbucks bill. I go to reload card, select amount, payment type, continue, and then confirm. Long pause and then a communication error. And the balance remains unchanged. I've deleted and reinstalled the app. Tried using both wifi and 3G. Deleted my card info and re-entered. Been trying for over a day. Still no success.
Has anyone else had a similar problem, or better yet, solved the problem? A SB cashier can load your card for you, but there is a promotion currently for a $5 bonus if you load your card using the app with a Visa the first time, so I'd really like to get this to work. Thanks for any help you can offer.
------------------------------ An Update--------------
WARNING!!!!!!
Every attempt I made to reload my card resulted in a debt charge to my account. During the night, Starbucks processed the charges and now my account has been charged $875!!! After I pressed conformation on the app, the warning I got said there was a communication error and that I should refreash my balance. Since my balance never changed, it said to retry the transaction, which I foolishly did. Please be warned. Currently on the phone now with my bank and Starbucks for a resolution.
Is anyone else having problems loading credit onto your Starbucks card using the new Mobile Card App? This is so you can start using your iPhone to pay your Starbucks bill. I go to reload card, select amount, payment type, continue, and then confirm. Long pause and then a communication error. And the balance remains unchanged. I've deleted and reinstalled the app. Tried using both wifi and 3G. Deleted my card info and re-entered. Been trying for over a day. Still no success.
Has anyone else had a similar problem, or better yet, solved the problem? A SB cashier can load your card for you, but there is a promotion currently for a $5 bonus if you load your card using the app with a Visa the first time, so I'd really like to get this to work. Thanks for any help you can offer.
------------------------------ An Update--------------
WARNING!!!!!!
Every attempt I made to reload my card resulted in a debt charge to my account. During the night, Starbucks processed the charges and now my account has been charged $875!!! After I pressed conformation on the app, the warning I got said there was a communication error and that I should refreash my balance. Since my balance never changed, it said to retry the transaction, which I foolishly did. Please be warned. Currently on the phone now with my bank and Starbucks for a resolution.
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