Static noise

[ukbootlegs]

my right bud makes a static noise when I turn my head or take a step whilst walking or running.

im on the latest firmware etc. tried cleaning the bud. It’s boiling my noodle.

any thoughts?


thx

 

[Kottu]

my right bud makes a static noise when I turn my head or take a step whilst walking or running.

im on the latest firmware etc. tried cleaning the bud. It’s boiling my noodle.

any thoughts?


thx

Which Airpods Do you own? When did you purchase them?

 

[ukbootlegs]

Which Airpods Do you own? When did you purchase them?

Pro 1. Launch date in regents street. Just seen there is a “rattle“ issue that a repair program was launched for. Will look into it

 

[Kottu]

I had mine replaced 3 times within a year. Talk to Apple store, hope that they can help you.

 

[ukbootlegs]

I had mine replaced 3 times within a year. Talk to Apple store, hope that they can help you.

I’ve got to take mine to a service centre. I’m in Northampton tomorrow. There’s someone there. Hooefjkky they can squeeze me in

 

[ukbootlegs]

Apple diagnosed the buds. Both have the fault. But i have to pay £89 per bud to replace them. As I bought them
November 2019 and their program only supports 3 years or less.

i feel conned. I have had the issue for months but didn’t know about a replacement program. And i’m being punished for it

 

[Anon7383]

Apple diagnosed the buds. Both have the fault. But i have to pay £89 per bud to replace them. As I bought them
November 2019 and their program only supports 3 years or less.

i feel conned. I have had the issue for months but didn’t know about a replacement program. And i’m being punished for it

I’m pretty much in the same boat. Used them a couple times within the first year I got them and then put them to the side until 2 months ago and am hearing a chirp/static and sometimes while on the phone people say there’s wind noise.

Think if we argue with apple they’d resolve the issue free of charge ?

 

[ukbootlegs]

I’m pretty much in the same boat. Used them a couple times within the first year I got them and then put them to the side until 2 months ago and am hearing a chirp/static and sometimes while on the phone people say there’s wind noise.

Think if we argue with apple they’d resolve the issue free of charge ?

No 😖

 

[CharlesShaw]

Same thing happened to my right one (see rattlegate thread) outside the 3-year period and I felt used and abused, lol. I later read that I can still use them with ANC off. And to be fair, three years is a good run for wireless headphones for me*, but in the end I’m sort of glad it happened or else I’d have never tried Beats Fit Pro which I like a lot more for workouts.

*I don’t want to remember how many pairs of workout headphones I‘ve gone through since my first iPod in 2005.

 

[ukbootlegs]

I’m going to try the consumer rights act

Legal - Apple Products and Consumer Laws in the United Kingdom - Apple

www.apple.com

 

[ukbootlegs]

I’m pretty much in the same boat. Used them a couple times within the first year I got them and then put them to the side until 2 months ago and am hearing a chirp/static and sometimes while on the phone people say there’s wind noise.

Think if we argue with apple they’d resolve the issue free of charge ?

I’m going to try this route https://www.apple.com/uk/legal/statutory-warranty/uk/

 

[FreakinEurekan]

I’m going to try this route https://www.apple.com/uk/legal/statutory-warranty/uk/

Keep in mind UK CL means that the SELLER (not manufacturer) is responsible. So if you bought them at Apple Retail Store or online from apple.com, go for it. If you bought them anywhere else - that’s who you have to talk to.

 

[ukbootlegs]

Keep in mind UK CL means that the SELLER (not manufacturer) is responsible. So if you bought them at Apple Retail Store or online from apple.com, go for it. If you bought them anywhere else - that’s who you have to talk to.

After speaking to two people at apple, getting a copy of my receipt from the Apple Store I bought them at, they capitulated and they are sending me a box to return my, headphones to be replaced or refurbished

 

[ukbootlegs]

Keep in mind UK CL means that the SELLER (not manufacturer) is responsible. So if you bought them at Apple Retail Store or online from apple.com, go for it. If you bought them anywhere else - that’s who you have to talk to.

Got the repair/replacement back today. Great service considering I only posted them two days ago