Hello all,
I'm having a strange issue I can't figure out. I have 2 Mac Book Pro's one 2015 and one 2019. I Used Migration to load the 2019 from the 2015 as I thought the machine was having an issue and purchased the new 2019.
So here's what's strange. I can connect to my network VIA 5g, I can see my router, I can log into it change settings etc. I can log into my switch same deal BUT I can't get out to the internet. I connect with my iPhone to 5g in the house and no issues on line. I can connect with a hard wired Apple TV , same no issues. Router has good connection speed tested 500/500 usually very consistent I have Verizon but my own router.
So Then I'll turn DHCP OFF on my computer, then assign a static IP and then it will work. I turn off the computer , turn it back on later in the day and then Static won't work but DHCP will. I go back and forth with this to see which one today will work.
More info is I can hook up a hard wire Ethernet cable and it will work sometimes DHCP or Static. My router's DHCP table has plenty of addresses lest. I test the table and I'm not getting a double address, when I go static , I assign an address in my static range.
So what I think it I might have some malware or some kind of software issue. I'm running Catalina on both machines and have the same issue on both machines. I worked with Apple Tech Support yesterday which If I can't figure this out , I'm gonna try them again. I re installed Catalina, Ran Wireless diagnosis , did a diagnostics report and test and nothing is showing up their as an issue.
The Tech from Apple said there is an approved Malware software but I didn't get the name of it. I'm willing to buy it but in all my years of using a Mac, I never had to have that software on any of my machines. We have at least 8 or 9 of them over the years.
Anyone with some deep network knowledge and mac knowledge want to take a stab at this? It's so strange. I'm online now with my 2015 machine but as soon as I pu it to sleep and try to use it again later, I have to cross my fingers it will work.
Thanks in advance for anything to look for.
I'm having a strange issue I can't figure out. I have 2 Mac Book Pro's one 2015 and one 2019. I Used Migration to load the 2019 from the 2015 as I thought the machine was having an issue and purchased the new 2019.
So here's what's strange. I can connect to my network VIA 5g, I can see my router, I can log into it change settings etc. I can log into my switch same deal BUT I can't get out to the internet. I connect with my iPhone to 5g in the house and no issues on line. I can connect with a hard wired Apple TV , same no issues. Router has good connection speed tested 500/500 usually very consistent I have Verizon but my own router.
So Then I'll turn DHCP OFF on my computer, then assign a static IP and then it will work. I turn off the computer , turn it back on later in the day and then Static won't work but DHCP will. I go back and forth with this to see which one today will work.
More info is I can hook up a hard wire Ethernet cable and it will work sometimes DHCP or Static. My router's DHCP table has plenty of addresses lest. I test the table and I'm not getting a double address, when I go static , I assign an address in my static range.
So what I think it I might have some malware or some kind of software issue. I'm running Catalina on both machines and have the same issue on both machines. I worked with Apple Tech Support yesterday which If I can't figure this out , I'm gonna try them again. I re installed Catalina, Ran Wireless diagnosis , did a diagnostics report and test and nothing is showing up their as an issue.
The Tech from Apple said there is an approved Malware software but I didn't get the name of it. I'm willing to buy it but in all my years of using a Mac, I never had to have that software on any of my machines. We have at least 8 or 9 of them over the years.
Anyone with some deep network knowledge and mac knowledge want to take a stab at this? It's so strange. I'm online now with my 2015 machine but as soon as I pu it to sleep and try to use it again later, I have to cross my fingers it will work.
Thanks in advance for anything to look for.
