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Alicia1

macrumors 6502a
Original poster
Nov 13, 2009
568
545
Gold Coast, Australia
Hi All

I am having a strange issue that has started since the last update and I thought it was the display that was the issue but I am starting to think it is my 14" mbp but not 100% sure. I have posted this here and in the mac accessories area if it is the display.

A couple of days after the recent update a little over a week ago I plugged my mbp into the studio display with the included thunderbolt cable. Display remained black which was weird. I also noticed the light on my Satechi stand that is plugged into the display went out. All USBC ports on the display stopped working.

I thought, damn, there is a problem with the display so I spent 45mins on the phone to apple support and I ended up booking in to the genius bar but that was a few days later.

I then unplugged the mbp from the display and the light on the satechi stand came back on and all usbc ports started working again! Plugged the mbp in again and same issue as above, all ports stopped working. I unplugged, rebooted the mpb, plugged it back in again and all was working fine!

Now each time I unplug and plug back in I have to reboot for the display to work.

Would anybody have an idea what could be causing this?

I thought about formatting and doing a clean install on the mpb but that is a bit of a nuisance.

Thanks!
 

jav6454

macrumors Core
Nov 14, 2007
22,303
6,264
1 Geostationary Tower Plaza
Since you have an appointment with Apple, my suggesting is to reproduce the issue with them and let them handle it. Best not be entering the guessing game now with your stuff given you have all the support straight from Apple.
 

Alicia1

macrumors 6502a
Original poster
Nov 13, 2009
568
545
Gold Coast, Australia
Since you have an appointment with Apple, my suggesting is to reproduce the issue with them and let them handle it. Best not be entering the guessing game now with your stuff given you have all the support straight from Apple.

I ended up cancelling the appointment as all was working after a reboot. I have now done a clean install of 12.3.1 so will see what happens.
 
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