Strange problems with Face ID

[Micka88]

I have iPhone 13 Pro Max. Suddenly few days ago FaceID stop working completely, only manual PIN could open the phone every time and it went like this for 2 days.

Restart etc did not work. I tried to reset the FaceID - did not work, unable to catch the photo.

Ok, so I went to the reseller and arrange to bring it for repair (they said probably the ID camera has gone) and they said I shall bring it next day and they would lend me another one in between.

Next day for fun I tried to reset the FaceID again - and suddenly it worked normally (!!). It worked for 10 min and again stopped. I did the reset again and now it keeps working normally for the last 2 days, no problem. So obviously the camera has not gone, but what is going on ???

 

[Micka88]

Edit: now after 2 days it again stopped working. Resetting Face ID does not work any more: "unable to catch the face image"

And then suddenly it started working again, new Face ID set ... then again iphone catching. Then it stopped, only pin code. And then suddenly (without any change from my side) it started working normally again

 

[Ekhangel]

Well, definitely a connector issue I'd say. Or something.

 

[jfried8]

I think it's a bigger issue - my 13 Pro Max hasn't worked since the first 16.1 beta

 

[Micka88]

They changed the camera, now working ok again