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iPad Pro Stuck pixel on 11” M4 iPad Pro.

W

WilliamG

macrumors G4
Original poster
Mar 29, 2008
10,036
3,951
Seattle
Bummed. Finally got to unbox and set up my new iPad, and there’s a nice, red, stuck pixel in the bottom left of the screen. I mean sure, this can happen on any screen, but from Apple I really think there should be zero, especially given how expensive these devices are.

Back to the Apple Store tomorrow for replacement.

Oh, and the screen is amazing. A massive improvement over the miniLED 12.9 I used to have. Pixel response time is amazing, finally.
 
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Unlucky :( Exactly that scares me the most when I'm buying device with screen. I'm also going for 11'' M4 Pro... and this makes me nervous.
 
BorisDG said:
Unlucky :( Exactly that scares me the most when I'm buying device with screen. I'm also going for 11'' M4 Pro... and this makes me nervous.
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Don’t let it make you nervous; it’s not something that the vast majority of users experience, and even if it happens Apple will take care of it for you.

It’s definitely more of a pain if you don’t have an Apple Store near you; I am spoiled because I have two within casual driving distance from me, but I know not everyone has that. Even still, in the unlikely event you run into the problem it will be taken care of for you.
 
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Sadly I have none around or close. :( I'm going to order it through reseller. (Yeah I can return it, but it's still annoying if it happens)
 
Ordered two 11 inch oled pros. Both had stuck red pixels. Going to try to exchange them soon.

I’ve also seen reports on Reddit of stuck red pixels. weird.
 
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glad you got your replacement so quick - mine doesnt have a dead pixel, but a sizable piece of dust under the screen. none of the stores in my area have a replacement, so just waiting for them to get it so I can exchange it.
 
Mine (11” standard glass) also had a single stuck red/pink pixel, it almost looked like it was “under” the screen. The display was stunning enough that it took 3 days of daily use to notice it!

Small sample size but odd that there are this many instances of this happening all with a single, red pixel…
 
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SierraVista said:
Mine (11” standard glass) also had a single stuck red/pink pixel, it almost looked like it was “under” the screen. The display was stunning enough that it took 3 days of daily use to notice it!

Small sample size but odd that there are this many instances of this happening all with a single, red pixel…
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You think it might be some weird software problem? Cause I agree it’s so strange I keep seeing a reports here and there of stuck red pixels in particular.

Or could just be a bad batch of screens.
 
My first one also had one, and it's also red 🤔
 

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WilliamG said:
Bummed. Finally got to unbox and set up my new iPad, and there’s a nice, red, stuck pixel in the bottom left of the screen. I mean sure, this can happen on any screen, but from Apple I really think there should be zero, especially given how expensive these devices are.

Back to the Apple Store tomorrow for replacement.

Oh, and the screen is amazing. A massive improvement over the miniLED 12.9 I used to have. Pixel response time is amazing, finally.
Click to expand...

I don't think Ive ever seen a bad or stuck pixel on any Apple device, In fact, I've never had a bad one out of the box, that I can remember.
 
Risingsun said:
You think it might be some weird software problem? Cause I agree it’s so strange I keep seeing a reports here and there of stuck red pixels in particular.

Or could just be a bad batch of screens.
Click to expand...

There'a video online the you can download and run that throws a lot of colors up on the screen, in a flicker, that allegedly can "un-stuck" a pixel, in some circumstances.
 
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kid2010 said:
My first one also had one, and it's also red 🤔
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That's dead sub green pixel. It's kinda pinky, because just red and blue are working, making it pink. Stuck pixels are visible on 100% black image. (Stuck pixels = always ON)

It seems I'm waiting few months until I get one until production improves. I'm not in a hurry anyway.

Rafterman said:
There'a video online the you can download and run that throws a lot of colors up on the screen, in a flicker, that allegedly can "un-stuck" a pixel, in some circumstances.
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99.99% of the time this method is not working. For stuck (sometimes dead) it's possible to fix (most of the time temporarily) them with small pressure/massage. I mean if the transistor is dead, won't work, but if it's some imperfection during manufacturing and it doesn't make good contact, it can be fixed. After cold/hot cycle it can appear back tho, so that's the reason, most of the time is not permanent fix. Just avoid defect panels. With this price range, you should expect pixel perfect panel.
 
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Rafterman said:
I don't think Ive ever seen a bad or stuck pixel on any Apple device, In fact, I've never had a bad one out of the box, that I can remember.
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I remember back in the Powerbook days, stuck/dead pixels were quite common (I vaguely recall that Apple even had a support page on their website explaining that they were "normal" and would not be considered defective unless there were a lot of them overall or certain number of them within a square inch). That was hands-down the most stressful part of buying a new laptop... powering it up for the first time and seeing whether or not you lucked out and got a good screen. I'd guess that maybe 1/3 of those machines had some kind of pixel anomaly (stuck pixels were the worst, while dead pixels I could live with).

That being said, through the course of (family-wide) roughly 50 iPhones and iPads and about 10 MBPs/MBAs in the past 10 years or so, knock on wood, I have not seen any stuck/dead pixels, so I assume that means the manufacturing process has been refined to the point where they are a rarity.
 
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Before my Air 4, I got Air 3. It had around 4 dead pixels. (100% dead) Black dots on white means all 3 sub pixels were off. Not even sub.
 
Just saw a post on reddit with a pretty good pic of the problem.
 

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Over the years my family and I have had too many iPads, iPhones, and MacBooks to keep count. No display issues on any, yet this thread, and other display related ones, gave me pause on purchasing an 11” M4….
Gave consideration to these threads being somewhat of a recurring theme. Some purchasers receive defective screens while, presumably, the vast majority don’t.
Grabbed a 1TB 11” regular glass in store two days ago. Using it heavily since. Conclusion:
Best iPad display to date. My copy is flawless in every way, so the spouse gets a hand me down, my 12.9” M1 iPad Pro.
Actually thinking of upgrading the M1 as the M4 is just so nice! Question will be to nano or not?
I do live near several Apple Stores so if I ever receive a defective unit exchange will be convenient.
Extremely pleased that Apple finally brought the higher end display to the 11” Pro.
 
I've seen dead pixels on a 6 and 6s, and the god-awful white dot on the 10.5 iPad Pro and 2018 11 Inch. I even had a 2019 16 Inch Macbook Pro that had dead pixels. Just return or exchange them if you have any issues.
 
My 13” M4 iPad Pro had a blue stuck pixel in the center of the screen. Thank god I woke up early morning and decided to surf the web instead of going back to sleep…you could only see it on a black background (and once i noticed, it shone like the brightest dot in a sea of black).

Thankfully I live near‘ish to an Apple Store and thankfully they had 1 remaining black 1TB+cellular yesterday….still took 3 hours out of my day though.

While a stuck pixel isn’t the end of the world, you paid for a pristine device and should expect perfection.

Replacement is flawless.
 
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Rafterman said:
There'a video online the you can download and run that throws a lot of colors up on the screen, in a flicker, that allegedly can "un-stuck" a pixel, in some circumstances.
Click to expand...

I've tried that with a different, non-Apple device and it didn't work for me.
 
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