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-pete-

macrumors member
Original poster
Apr 20, 2011
93
1
Hi everyone,

I'm having some trouble with my 2013 MBP which I hope someone can help me with.

The touchpad moves the mouse and I can use a USB mouse for a while but as soon as I tap the pad to click it acts as if I am constantly holding down the button. If my mouse is on the top of a window it just acts as if it is dragging the window around and will not let go no matter what I do.

I've tried clearing the PRAM and the SMC, booted into recovery and even reinstalled OSX but the issue is still happening.

I'm assuming this means its a hardware fault? Has anyone had this problem before? If so is it expensive to fix?

Any help / thoughts is appreciated!
 

Samuelsan2001

macrumors 604
Oct 24, 2013
7,729
2,153
It's worth having Apple check it might be a swelling battery and that can cause some serious damage. Of course it could just be a dodgy trackpad.
 
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JohnDS

macrumors 65816
Oct 25, 2015
1,183
249
Sounds like a swollen battery to me too. The battery is directly under the touchpad and if it swells it presses up on the keypad.
 
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chipchen

macrumors 6502a
Oct 30, 2002
608
247
3rd that!

Try removing the bottom cover and see if that alleviates the pressure a bit and let's you KIND OF use it like normal. If so, it's almost definitely a swollen battery.
 

-pete-

macrumors member
Original poster
Apr 20, 2011
93
1
Okay, thanks all.

I'm assuming this means I'm probably going to have to get a replacement battery? How much are they these days? Should I still stay away from 3rd party ones?
 

chipchen

macrumors 6502a
Oct 30, 2002
608
247
So, if you're actually using a 2013 model MBP, then it's a sucky situation because the battery is basically GLUED to the case. But if you mean you bought your MBP in 2013, but it's actually a non-retina, you can just buy a new battery. At this point, I just buy the batteries with the most 4-5 star reviews. It will be less than half Apple's price of $129, but also not be a cheap piece of crap that you typically get for $30. It might have slightly less power, but whatever, you're paying less than half.
 

-pete-

macrumors member
Original poster
Apr 20, 2011
93
1
Well this worked out pretty well.

I took the unit into my local Apple store, they looked at it and confirmed it was a hardware problem so I left it with them, less than 24 hours later I get a call to come pick it up.

They have replaced the top case and the battery, as I bought it from them, I live in the EU and the unit is less than 3 years old they were able to do the fix for free which - since I am currently saving for a mortgage, an engagement ring and a holiday - was somewhat of a relief to say the least!

Still the service from them has being pretty stellar, this is one of the reasons the extra cost of Apple gear is worth it.
 
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