Sudden battery drain on iPhone 6

[super chimp]

This has only started happening in the last two or three weeks. At first it happened when my phone reached about 17-18% on the battery, but now it's the mid twenties. The phone will suddenly just turn itself saying it has run out of power. Yet when you plug it into the power it comes back on still saying there is about 15% left.

It's running iOS 9.1 & not using battery saving.

Is this a hardware or software fault?

 

[chscag]

This has only started happening in the last two or three weeks. At first it happened when my phone reached about 17-18% on the battery, but now it's the mid twenties. The phone will suddenly just turn itself saying it has run out of power. Yet when you plug it into the power it comes back on still saying there is about 15% left.

It's running iOS 9.1 & not using battery saving.

Is this a hardware or software fault?

It might be a failing battery. Take it to Apple and let them check it out. If your iPhone 6 is still under warranty, Apple will replace the battery if it's bad. If your phone is out of warranty, Apple will replace the battery for a nominal fee. That fee in the US is $70.00.

 

[super chimp]

It might be a failing battery. Take it to Apple and let them check it out. If your iPhone 6 is still under warranty, Apple will replace the battery if it's bad. If your phone is out of warranty, Apple will replace the battery for a nominal fee. That fee in the US is $70.00.

Thanks. It's out of warranty.

I am assuming it has to be sent away to have it replaced?

 

[chscag]

Thanks. It's out of warranty.

I am assuming it has to be sent away to have it replaced?

No, it shouldn't be. That's something the genius bar can do in the store while you wait.

 

[super chimp]

No, it shouldn't be. That's something the genius bar can do in the store while you wait.

It became more problematic afterwards so I ended up getting a new iPhone.