Hoping for some advice here. I have been a mac user for 20+ years and regularly will update my computers with new MACs.
I have a power book that is serving me well since 2015. BUT! I have had to have the battery replaced 3 times.
First time it was under warrantee and then only a few months later it happened again. I took it into the store and I was blamed by a tech in the store for keeping my lap top plugged in too much and was pushed hard to buy new laptop. I called Apple and they agreed to replace the battery no charge. A year latter it happened again.
Questions:
Joe
P.S. HEY TIM COOK! solve this battery problem for your loyal customers. Thank you!
I have a power book that is serving me well since 2015. BUT! I have had to have the battery replaced 3 times.
First time it was under warrantee and then only a few months later it happened again. I took it into the store and I was blamed by a tech in the store for keeping my lap top plugged in too much and was pushed hard to buy new laptop. I called Apple and they agreed to replace the battery no charge. A year latter it happened again.
Questions:
- Is a swollen battery truly a fire hazard? I have read the battery are designed to expand to avoid fire.
- Do people have this issue on all the new lap tops? I have not had this issue with my iPhone or iPad. I don't want to purchase a new laptop and repeat this insanity.
- Is there some solution to removing the battery and just using the laptop plugged in.
- Isn't there software in the computer that cycles the battery so it is not over charged? I was pretty annoyed that I was blamed sharply as if I was an idiot for keeping my laptop plugged in too much by someone in the store.
Joe
P.S. HEY TIM COOK! solve this battery problem for your loyal customers. Thank you!