Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Achiever

macrumors 6502a
Original poster
Jan 23, 2008
536
214
I have a bunch of purchased movies on my family's Mac and periodically sync a handful onto my kids iPads so they can watch their movies without access to my entire movie library (which contains movies/shows they shouldn't be watching). I synced 18 movies through iTunes onto one of the iPads and only 14 of them show up in the :apple:TV app. If I go into the :apple:TV app in settings and go through Videos, all 18 are listed. On iTunes, all 18 are listed as being on the device, as well. But nowhere in the app itself (neither Recent Purchases, Movies, Downloaded or the Genres) do the "missing" movies appear. I would add all of the movies were purchased through iTunes, so there isn't a bootleg issue here. I also turned the iPad off and on again, but the missing movies still don't display. And yes, there is sufficient room for all movies on the device.

All machines running most recent OSes. Thanks in advance.
 

AutomaticApple

Suspended
Nov 28, 2018
7,401
3,378
Massachusetts
I have a bunch of purchased movies on my family's Mac and periodically sync a handful onto my kids iPads so they can watch their movies without access to my entire movie library (which contains movies/shows they shouldn't be watching). I synced 18 movies through iTunes onto one of the iPads and only 14 of them show up in the :apple:TV app. If I go into the :apple:TV app in settings and go through Videos, all 18 are listed. On iTunes, all 18 are listed as being on the device, as well. But nowhere in the app itself (neither Recent Purchases, Movies, Downloaded or the Genres) do the "missing" movies appear. I would add all of the movies were purchased through iTunes, so there isn't a bootleg issue here. I also turned the iPad off and on again, but the missing movies still don't display. And yes, there is sufficient room for all movies on the device.

All machines running most recent OSes. Thanks in advance.
Which iPad generation/iteration do your kids use?
 

Achiever

macrumors 6502a
Original poster
Jan 23, 2008
536
214
Which iPad generation/iteration do your kids use?

This particular iPad is 6th generation. An older iPad Air 2 isn't having these issues with the same movies.
[doublepost=1560279196][/doublepost]Solved...the issue was I had restrictions set for PG and the 4 "missing" movies were PG-13. If you encounter the same issue, check your settings for restrictions.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.